on 28-10-2022 10:59
Hi,
How easy and what is the process of moving the hub 3 upstairs? To enable a wired connection between router and a PlayStation.
How does it work in terms of the wire currently going between the hub 3 and the virgin TV box that are both currently together in the TV unit?
Many thanks,
Alaina
on 30-10-2022 16:10
Hi there @AGDK17, thanks for reaching out to us and a warm welcome to the Virgin Media forums.
We can get this arranged for you to move the equipment / relocate it for you.
There is a £25 call out charge for this.
I will send you a private message - watch out for the purple envelope inviting you in.
Kind regards,
Ilyas.