Menu
Reply
  • 1
  • 0
  • 0
Andyjp1971
Joining in
262 Views
Message 1 of 2
Flag for a moderator

Lose connection to Xbox live when connected via Ethernet

Hi 

wifi connection works fine but when I connect to Xbox live using Ethernet it constantly disconnects. I have changed cables still have same problem, downloads new content fine but just does it when gaming.

0 Kudos
Reply
Highlighted
  • 756
  • 34
  • 66
Forum Team
Forum Team
231 Views
Message 2 of 2
Flag for a moderator

Re: Lose connection to Xbox live when connected via Ethernet

Hi Andyjp1971, 

 

Welcome to our community forums! 

 

I am really sorry you're experiencing problems with your connection.

 

For us to look into this can you confirm the following please:-  

Do you experience the same on WiFi? 

What Hub do you have?
Have you tried using the different ports on the hub?

 

Many thanks, 

 

Hetty_R
0 Kudos
Reply