Lights back on in wigan?! (Packet loss)

[caloth]

I don't want to bait the problems returning and i'm not superstitious, but has a network engineer found something wasn't plugged in properly, or replaced a burnt out switch etc

No drop outs since 4pm today...

https://www.thinkbroadband.com/broadband/monitoring/quality/share/b8c31164df2bfb6aa1f41d06755c61c6ac90c5e8-10-09-2021

Hopefully its sorted now, but if not at least they have a nice time stamp to cross ref against any further changes made (if the packet loss comes back)

Fingers crossed for the weekend

[Paulina_Z]

Hi @caloth,

Thank you for coming back to us in regards to your connection issue. I'm sorry to hear that you have experienced this recently.

Can you tell us how your connection is looking at the moment? Are you still experiencing this problem or has this now been resolved?

Keep us updated, we are more than happy to help.

Thank you,