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mojo123
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League of Legends - PING INCREASE

Hello, So I had the virgin media engineers replace my router today as I believe the internet was constantly disconnecting atleast once a day which was very disturbing.

Since they replaced the router today, it's been a few hours I have constantly been experiencing increased PING in league of legends, my ping used to be a stable 28 and is now randomly spiking and breaching over 40PING its never consistent and it used to be perfectly fine before i got the superhub 3 replaced with another superhub 3 earlier today, i called the virgin team and they said to wait for the update overnight and that should fix things but i don't know what update theyre referring to.

My router is currently on firmware: 9.1.116.608

Will it be fixed overnight? is there ANYTHING else I can do, i've tried wireless / cat5/6/7 ethernet cables, nothing is helping and im going insane please help me

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tommey
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Re: League of Legends - PING INCREASE

You have the latest fw version so you will not receive an update clearly the rep you spoke with fobbed you off to clear the line.

These are the reasons I no longer use Virgin Media to game look at the two graphs below and see how Fibre compares to Virgin.


This is the poor quality of my Superhub 3 connection Smiley Sad
My Broadband Ping - Vivid 350

- AREA 04 First reported 09/2014 - Fault ticket raised 01/01/15 -    - Review 01/05/15 - Review 12/08/15 - Review 14/10/15 - Review 04/11/15 - Review 15/04/16 - Review 06/07/16 - Review 31/09/16 - Review 30/11/16 - Review 15/02/17 - Review 12/07/17 - Review 20/09/17 - Review 14/06/17 - Review 10/01/18 - Review 25/04/18 - Review 08/08/18 - Review 12/09/18 - Review 05/12/18 - F004670584 << ALMOST 4 YEARS!!! 

But with BT Fibre I can actually game without lag Smiley Very Happy
My Broadband Ping - BT FIBRE 80/20

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mojo123
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Re: League of Legends - PING INCREASE

im going to need to get out of my **bleep** contract asap
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shanematthews
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Re: League of Legends - PING INCREASE

40ms ping isn't exactly a massive issue lol

Spikes in ping can be caused by anything, are these spikes happening during off-peak hours or just during peak times

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mojo123
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Re: League of Legends - PING INCREASE

3 minutes before my router was changed i was a stable consistent, 28 ping, 2 hours after router is changed, from superhub 3 to superhub 3, i have ping that permanently spams between 40 and 50. this is unfair.

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shanematthews
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Re: League of Legends - PING INCREASE


@mojo123 wrote:

3 minutes before my router was changed i was a stable consistent, 28 ping, 2 hours after router is changed, from superhub 3 to superhub 3, i have ping that permanently spams between 40 and 50. this is unfair.


Its still not really that significant of a difference, its literally a 0.022 second difference at worst, do you quite understand how small of a difference that actually is?

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mojo123
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Re: League of Legends - PING INCREASE

i wish i could care, i can FEEL the difference i'm switching over to BT tomorrow, this is ridiculous, it bothers the **bleep** out of me and I want MY moneys worth

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Very Insightful Person
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Re: League of Legends - PING INCREASE


account and billing teams, please call:
From the UK: 0800 800 150
From outside the UK: +44 179 359 6931
We're open:
Monday to Friday 8am - 9pm
Saturday 8am - 8pm
Sunday 9am - 6pm

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

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shanematthews
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Re: League of Legends - PING INCREASE


@mojo123 wrote:

i wish i could care, i can FEEL the difference i'm switching over to BT tomorrow, this is ridiculous, it bothers the **bleep** out of me and I want MY moneys worth


Hate to break it to you but if you want YOUR money's worth you should have gone with ADSL if the lowest ping matters to you, latency isn't part of your contract terms so good luck with getting them to care about it when its still well within acceptable limits

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