Latency since upgrading to 1gig fibre

[halifax1983]

https://www.thinkbroadband.com/broadband/monitoring/quality/share/4be84993a42db8ea66c54bac4dd5c2f6bbf13538

I upgraded my speed on the 2nd of July and as you can see from the graphs I’m getting a lot of latency and packet loss. This inky started the moment my speeds were increased. Is this normal?

I didn’t really have any issue before so I have plenty of time to cancel if required 

[Anonymous]

Looks like it has largely recovered since midnight? Keep monitoring it and also check for local issues on 0800 561 0061.