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whiskeyecho
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Lag spikes are back and worse than ever (WoW) {Area 20, M6]

My partner is getting lag spikes when gaming again (raiding on WoW, Silvermoon server). Powercycling the network did nothing, neither did any of Virgin's router tests, setting up port forwarding or flushing the DNS.

We bought a new Wifi card (Asus PCE-AC68) to replace the existing dongle, which appeared to have solved the issue... until today.

Any other ideas? Thinkbroadband graph and tracert/pathping results below.

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whiskeyecho
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Thinkbroadband BQM

My Broadband Ping - Virgin

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whiskeyecho
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Tracert results

Tracert results to 185.60.112.158 (as suggested by Blizzard😞

Tracing route to 185.60.112.158 over a maximum of 30 hops

  1     2 ms     1 ms     2 ms  192.168.0.1 
  2     *        *        *     Request timed out.
  3    22 ms    10 ms    10 ms  manc-core-2a-xe-1121-0.network.virginmedia.net [82.8.209.225] 
  4     *        *        *     Request timed out.
  5    21 ms    27 ms    22 ms  86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86] 
  6     *        *        *     Request timed out.
  7    23 ms    21 ms    18 ms  uk-lon03a-ri1-ae2-0.aorta.net [84.116.135.46] 
  8    27 ms    19 ms    19 ms  213.46.175.254 
  9    25 ms    27 ms    27 ms  ae1-br01-eqld5.as57976.net [137.221.79.33] 
 10    24 ms    26 ms    30 ms  et-0-0-2-br02-eqam1.as57976.net [137.221.65.91] 
 11    31 ms    32 ms    26 ms  et-0-0-67-pe01-eqam1.as57976.net [137.221.78.71] 
 12    25 ms    28 ms    23 ms  185.60.112.158 

Trace complete.

 

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whiskeyecho
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Pathping results

Pathping to 185.60.112.158 (as suggested by Blizzard😞

Tracing route to 185.60.112.158 over a maximum of 30 hops

  0  +=+=+= MY IP +=+=+=
  1  192.168.0.1 
  2     *        *        *     
Computing statistics for 25 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           MY IP
                                0/ 100 =  0%   |
  1    2ms     0/ 100 =  0%     0/ 100 =  0%  192.168.0.1 

Trace complete.
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whiskeyecho
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Re: Pathping results

Does anyone have a suggestion for improving this?

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Very Insightful Person
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Re: Pathping results

Trying pathping as included in Windows is pointless.

It only works properly if EVERY host along the route responds to pings.

A better tool would be WinMTR

https://sourceforge.net/projects/winmtr/

Tim

 

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Aaron2
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Re: Lag spikes are back and worse than ever (WoW) {Area 20, M6]

WiFi is horrible for gaming, I'd personally go hardwired and see if the problem persists.

I work for Virgin Media - but all opinions posted here are my own
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