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Brocksey
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Message 11 of 17
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Re: Lag on Xbox and ps4

I’m ringing them in the next 10 minutes getting **bleep** off with it now 

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Chriski89
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Message 12 of 17
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Re: Lag on Xbox and ps4


@Brocksey wrote:

I’m ringing them in the next 10 minutes getting **bleep** off with it now 


Let us know what they say brother! 

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Brocksey
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Message 13 of 17
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Re: Lag on Xbox and ps4

So they did tests blah blah blah said it’s okay I went to PS4 and Xbox no issues. weird so went on pc tried there no issues did a test to see packet loss on Xbox 0 pc 0 

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Dru
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Message 14 of 17
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Re: Lag on Xbox and ps4

I had to nip out earlier but since I've been back home the packet loss seems to have cleared up. Looking at my monitor it seems there was a large spike around 11am and then since then everything has been perfect so for now at least, it seems to be resolved here too.
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Chriski89
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Message 15 of 17
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Re: Lag on Xbox and ps4

Tried it again for 20 minutes half hour ago before school run and it seemed 'fixed' however I'll find out tonight when my sons in bed and I can do some longer testing. 

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Brocksey
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Message 16 of 17
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Re: Lag on Xbox and ps4

I shall check later but thanks for all the reply’s I thought my equipment was on the blink 

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Moderator (Retired) Ty_S
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Message 17 of 17
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Re: Lag on Xbox and ps4

Hi Brocksey

Sorry to hear of the issues you'be been having playing online. When checking your connection there are some issues with the modem SNR that can cause slow speeds, disconnections etc.  

We’ll need to arrange an engineer visit to look into this so I’ll send you a PM (purple envelope, top right corner) to get this booked in.
Speak soon 
 


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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