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tomzewolf
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Lag Spikes

I get constant lag spikes when gaming, literally any game. Dota 2, CSGO, Overwatch, Call of Duty on console. It's been going on for months and has steadily got worse. I'm in the WV12 area if it helps.

I'm connected wirelessly for gaming for the most part and always have been and experience no issues but the last few months have been terrible.
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Re: Lag Spikes

Sorry to hear this tomzewolf,

 

Have you tried Changing your Virgin Media Hub's wireless channel in order to potentially improve this type of connection?

 

Nat_J


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tomzewolf
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Re: Lag Spikes

Yes but no help there! Don't know what else to try!
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Re: Lag Spikes

Hello tomzewolf, 

Thanks for keeping in touch Smiley Happy

Apologies again for the connection problems. It might be that your home is a poor wireless environment. Have you thought about getting some power line adapters? This might improve the connection so you can have a stable gaming experience. 

Hope this helps, 

Take care. 

Heather_J

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theoven
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Re: Lag Spikes


Heather_J wrote:

Hello tomzewolf, 

Thanks for keeping in touch Smiley Happy

Apologies again for the connection problems. It might be that your home is a poor wireless environment. Have you thought about getting some power line adapters? This might improve the connection so you can have a stable gaming experience. 

Hope this helps, 

Take care. 


#Heather_J - My connection is good with wifi but I don't get the stable gaming experience. https://prnt.sc/heke7k

My Broadband Ping - My Virgin VIVID300 SuperHub3+RT-AC5300

My Broadband Ping - VM neighbor SH2ac vivid100
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tomzewolf
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Re: Lag Spikes

I can try this but this has only been the last 6 months or so like I said and no new devices have been added to my router. Can the wireless environment just change suddenly like that?
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theoven
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Re: Lag Spikes

#tomzewolf
I don't think so it a wireless problem.
Try ping yours modem-router wired and wireless, and show the results.
My Broadband Ping - My Virgin VIVID300 SuperHub3+RT-AC5300

My Broadband Ping - VM neighbor SH2ac vivid100
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Re: Lag Spikes

Thanks for updating the thread theoven,

 

I've responded to your private message confirming an engineer visit date/time.

 

Catch you in a bit,

 

Nat_J


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