29-01-2022 23:16 - edited 29-01-2022 23:28
I keep getting kicked from GTA Online. Can play for about 5 minutes and then this message comes up. WiFi is always very good and I have never had any issues. Xbox WiFI and multiplayer tests all come back with very good results. Yet when trying to play GTA Online lately I keep getting the message "Connection to the session lost due to an unknown network error. Please return to Grand Theft Auto V and try again".
The Xbox itself never loses connection to my Super Hub 3
We don't have any issues with the WiFi at present
Rockstar Service Status reports that all their servers are up just fine
Xbox says NAT type shows as open
Rebooted console
Any ideas?
EDIT: Have included Router Status information incase there is something there that doesn't look right.
Cable Modem Status | ||
Item | Status | Comments |
Acquired Downstream Channel (Hz) | 323000000 | Locked |
Ranged Upstream Channel (Hz) | 39400000 | Locked |
Provisioning State | Online |
Downstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | SNR (dB) | Modulation | Channel ID |
1 | 323000000 | -2.7 | 38 | 256 qam | 24 |
2 | 235000000 | -2 | 38 | 256 qam | 13 |
3 | 243000000 | -2.4 | 40 | 256 qam | 14 |
4 | 251000000 | -2.2 | 40 | 256 qam | 15 |
5 | 259000000 | -2.2 | 40 | 256 qam | 16 |
6 | 267000000 | -2.2 | 40 | 256 qam | 17 |
7 | 275000000 | -2.4 | 38 | 256 qam | 18 |
8 | 283000000 | -2.2 | 38 | 256 qam | 19 |
9 | 291000000 | -2.4 | 40 | 256 qam | 20 |
10 | 299000000 | -2 | 40 | 256 qam | 21 |
11 | 307000000 | -2.4 | 40 | 256 qam | 22 |
12 | 315000000 | -2.7 | 38 | 256 qam | 23 |
13 | 331000000 | -2.7 | 38 | 256 qam | 25 |
14 | 339000000 | -3 | 38 | 256 qam | 26 |
15 | 347000000 | -3 | 38 | 256 qam | 27 |
16 | 355000000 | -3 | 38 | 256 qam | 28 |
17 | 363000000 | -3 | 38 | 256 qam | 29 |
18 | 371000000 | -2.7 | 38 | 256 qam | 30 |
19 | 379000000 | -2.7 | 38 | 256 qam | 31 |
20 | 387000000 | -3.2 | 39 | 256 qam | 32 |
21 | 395000000 | -3.4 | 38 | 256 qam | 34 |
22 | 403000000 | -3.5 | 38 | 256 qam | 35 |
23 | 411000000 | -3.4 | 38 | 256 qam | 36 |
24 | 419000000 | -3.5 | 38 | 256 qam | 37 |
Downstream bonded channels
Channel | Locked Status | RxMER (dB) | Pre RS Errors | Post RS Errors |
1 | Locked | 38.9 | 8994 | 0 |
2 | Locked | 38.9 | 7925 | 36 |
3 | Locked | 40.3 | 8308 | 24 |
4 | Locked | 40.3 | 7887 | 0 |
5 | Locked | 40.3 | 6495 | 0 |
6 | Locked | 40.3 | 5733 | 0 |
7 | Locked | 38.9 | 5557 | 13 |
8 | Locked | 38.9 | 5202 | 0 |
9 | Locked | 40.3 | 6116 | 52 |
10 | Locked | 40.3 | 6634 | 26 |
11 | Locked | 40.3 | 6658 | 0 |
12 | Locked | 38.9 | 8137 | 0 |
13 | Locked | 38.9 | 7312 | 0 |
14 | Locked | 38.9 | 7669 | 0 |
15 | Locked | 38.9 | 8355 | 0 |
16 | Locked | 38.9 | 10043 | 0 |
17 | Locked | 38.9 | 9353 | 0 |
18 | Locked | 38.9 | 9740 | 0 |
19 | Locked | 38.6 | 10815 | 0 |
20 | Locked | 39.8 | 10966 | 0 |
21 | Locked | 38.9 | 13477 | 0 |
22 | Locked | 38.9 | 12437 | 0 |
23 | Locked | 38.9 | 13124 | 0 |
24 | Locked | 38.6 | 13767 | 0 |
Upstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | Symbol Rate (ksps) | Modulation | Channel ID |
1 | 39400000 | 47.5 | 5120 | 64 qam | 10 |
2 | 46200000 | 47.5 | 5120 | 64 qam | 9 |
3 | 32600000 | 47 | 5120 | 64 qam | 11 |
4 | 25800000 | 46.8 | 5120 | 32 qam | 12 |
Upstream bonded channels
Channel | Channel Type | T1 Timeouts | T2 Timeouts | T3 Timeouts | T4 Timeouts |
1 | ATDMA | 0 | 0 | 4 | 0 |
2 | ATDMA | 0 | 0 | 8 | 0 |
3 | ATDMA | 0 | 0 | 2 | 0 |
4 | ATDMA | 0 | 0 | 4 | 0 |
General Configuration
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-bbt060-b.cm |
Primary Downstream Service Flow
SFID | 321332 |
Max Traffic Rate | 230000061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Primary Upstream Service Flow
SFID | 321331 |
Max Traffic Rate | 22000061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 42600 |
Scheduling Type | BestEffort |
Answered! Go to Answer
30-01-2022 10:44 - edited 30-01-2022 10:46
You have one upstream channel on 32 QAM, this should be 64. Also some PostRS errors indicative of noise on the line. A lot of T3's as well are not good.
If you setup a BQM to monitor the line it may help diagnose the issue. www.thinkbroadband.com/ping
Reboot the Hub and see if the PostRS errors rise again, and if so VM will need to send a technician to fix this.
I would also recommend gaming on a wired connection to rule out any slight hiccups on wifi.
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30-01-2022 10:44 - edited 30-01-2022 10:46
You have one upstream channel on 32 QAM, this should be 64. Also some PostRS errors indicative of noise on the line. A lot of T3's as well are not good.
If you setup a BQM to monitor the line it may help diagnose the issue. www.thinkbroadband.com/ping
Reboot the Hub and see if the PostRS errors rise again, and if so VM will need to send a technician to fix this.
I would also recommend gaming on a wired connection to rule out any slight hiccups on wifi.
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30-01-2022 22:43 - edited 30-01-2022 23:02
Extremely helpful. Thank you.
After posting this thread I rebooted the SH3 and was able to play GTA Online without any issues. Its been almost a day since I posted this thread and this is my latest router info:
I can see that I don't have Post RS errors, and everything else seems to look right since reboot of the router/hub.
Couple of questions for educational purposes.
Many thanks 🙂
| ||
Cable Modem Status | ||
Item | Status | Comments |
Acquired Downstream Channel (Hz) | 323000000 | Locked |
Ranged Upstream Channel (Hz) | 60300000 | Locked |
Provisioning State | Online |
Downstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | SNR (dB) | Modulation | Channel ID |
1 | 323000000 | -2.7 | 38 | 256 qam | 24 |
2 | 139000000 | -0.7 | 38 | 256 qam | 1 |
3 | 147000000 | -0.7 | 40 | 256 qam | 2 |
4 | 155000000 | -0.7 | 40 | 256 qam | 3 |
5 | 163000000 | -0.9 | 40 | 256 qam | 4 |
6 | 171000000 | -1 | 40 | 256 qam | 5 |
7 | 179000000 | -1.2 | 40 | 256 qam | 6 |
8 | 187000000 | -1.2 | 40 | 256 qam | 7 |
9 | 195000000 | -1.5 | 40 | 256 qam | 8 |
10 | 203000000 | -1.5 | 40 | 256 qam | 9 |
11 | 211000000 | -1.5 | 40 | 256 qam | 10 |
12 | 219000000 | -1.7 | 40 | 256 qam | 11 |
13 | 227000000 | -1.7 | 38 | 256 qam | 12 |
14 | 235000000 | -1.9 | 40 | 256 qam | 13 |
15 | 243000000 | -2.2 | 38 | 256 qam | 14 |
16 | 251000000 | -2 | 40 | 256 qam | 15 |
17 | 259000000 | -2.2 | 40 | 256 qam | 16 |
18 | 267000000 | -2 | 40 | 256 qam | 17 |
19 | 275000000 | -2.2 | 38 | 256 qam | 18 |
20 | 283000000 | -2 | 38 | 256 qam | 19 |
21 | 291000000 | -2.2 | 40 | 256 qam | 20 |
22 | 299000000 | -2 | 40 | 256 qam | 21 |
23 | 307000000 | -2.2 | 40 | 256 qam | 22 |
24 | 315000000 | -2.5 | 38 | 256 qam | 23 |
Downstream bonded channels
Channel | Locked Status | RxMER (dB) | Pre RS Errors | Post RS Errors |
1 | Locked | 38.9 | 257 | 0 |
2 | Locked | 38.9 | 293 | 0 |
3 | Locked | 40.3 | 275 | 0 |
4 | Locked | 40.3 | 247 | 0 |
5 | Locked | 40.9 | 261 | 0 |
6 | Locked | 40.3 | 314 | 0 |
7 | Locked | 40.3 | 317 | 0 |
8 | Locked | 40.9 | 293 | 0 |
9 | Locked | 40.3 | 251 | 0 |
10 | Locked | 40.3 | 244 | 0 |
11 | Locked | 40.3 | 231 | 0 |
12 | Locked | 40.3 | 255 | 0 |
13 | Locked | 38.9 | 278 | 0 |
14 | Locked | 40.3 | 284 | 0 |
15 | Locked | 38.6 | 235 | 0 |
16 | Locked | 40.3 | 259 | 0 |
17 | Locked | 40.3 | 209 | 0 |
18 | Locked | 40.3 | 208 | 0 |
19 | Locked | 38.9 | 196 | 0 |
20 | Locked | 38.9 | 177 | 0 |
21 | Locked | 40.3 | 198 | 0 |
22 | Locked | 40.3 | 200 | 0 |
23 | Locked | 40.3 | 219 | 0 |
24 | Locked | 38.9 | 243 | 0 |
Upstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | Symbol Rate (ksps) | Modulation | Channel ID |
1 | 60300000 | 47.3 | 5120 | 64 qam | 7 |
2 | 39400000 | 47.3 | 5120 | 64 qam | 10 |
3 | 46200000 | 47.3 | 5120 | 64 qam | 9 |
4 | 53700000 | 47.3 | 5120 | 64 qam | 8 |
Upstream bonded channels
Channel | Channel Type | T1 Timeouts | T2 Timeouts | T3 Timeouts | T4 Timeouts |
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
30-01-2022 23:15 - edited 30-01-2022 23:17
@andy1027 wrote:
- Why would one of my upstream channels be at 32 QAM when it should be 64, what would cause this?
- What are T3s?
1 - A lower QAM usually indicates noise on the line. The modem will negotiate a lower QAM until the line is working at a satisfactory level.
2 - See this link - https://community.virginmedia.com/t5/Speed/Hub-status-data-understanding-network-log-messages/td-p/4...
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on 07-02-2022 22:04
Was having trouble downloading a voice note (yes a mere voice note) on WhatsApp on my iPhone 12 Pro earlier - connected to our WiFi. As soon as I disconnected the phone from our WiFi it downloaded straight away. Everything else on the WiFi was working just fine at that particular time (I think?).
Anyway it made me think about the incident with GTA Online above and getting kicked out and the post RS errors etc. So I went onto the router info again and collected this data. Looks like there is a lot of RS Errors.
Having said that, I have just checked the back of our SH3 and noticed that the main cable connection going into it was ever so slightly loose (not by much though). So I will reboot the hub later tonight and then come back tomorrow evening to see how the Post RS errors are and then take it from there:
Cable Modem Status | ||
Item | Status | Comments |
Acquired Downstream Channel (Hz) | 323000000 | Locked |
Ranged Upstream Channel (Hz) | 60300000 | Locked |
Provisioning State | Online |
Downstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | SNR (dB) | Modulation | Channel ID |
1 | 323000000 | -2.7 | 38 | 256 qam | 24 |
2 | 139000000 | -0.9 | 38 | 256 qam | 1 |
3 | 147000000 | -0.9 | 40 | 256 qam | 2 |
4 | 155000000 | -0.9 | 40 | 256 qam | 3 |
5 | 163000000 | -1 | 40 | 256 qam | 4 |
6 | 171000000 | -1 | 40 | 256 qam | 5 |
7 | 179000000 | -1.2 | 40 | 256 qam | 6 |
8 | 187000000 | -1.2 | 40 | 256 qam | 7 |
9 | 195000000 | -1.5 | 40 | 256 qam | 8 |
10 | 203000000 | -1.5 | 40 | 256 qam | 9 |
11 | 211000000 | -1.7 | 40 | 256 qam | 10 |
12 | 219000000 | -1.7 | 40 | 256 qam | 11 |
13 | 227000000 | -2 | 38 | 256 qam | 12 |
14 | 235000000 | -2 | 40 | 256 qam | 13 |
15 | 243000000 | -2.2 | 38 | 256 qam | 14 |
16 | 251000000 | -2.2 | 40 | 256 qam | 15 |
17 | 259000000 | -2.2 | 40 | 256 qam | 16 |
18 | 267000000 | -2.2 | 40 | 256 qam | 17 |
19 | 275000000 | -2.4 | 38 | 256 qam | 18 |
20 | 283000000 | -2.2 | 40 | 256 qam | 19 |
21 | 291000000 | -2.2 | 38 | 256 qam | 20 |
22 | 299000000 | -2.2 | 40 | 256 qam | 21 |
23 | 307000000 | -2.4 | 40 | 256 qam | 22 |
24 | 315000000 | -2.7 | 38 | 256 qam | 23 |
Downstream bonded channels
Channel | Locked Status | RxMER (dB) | Pre RS Errors | Post RS Errors |
1 | Locked | 38.9 | 2208 | 0 |
2 | Locked | 38.9 | 14402472 | 3670303 |
3 | Locked | 40.3 | 7430443 | 3735613 |
4 | Locked | 40.3 | 8173541 | 3073839 |
5 | Locked | 40.3 | 10851539 | 2394077 |
6 | Locked | 40.3 | 3526128 | 1428017 |
7 | Locked | 40.3 | 4714678 | 292450 |
8 | Locked | 40.3 | 277405 | 22607 |
9 | Locked | 40.3 | 32313 | 2899 |
10 | Locked | 40.3 | 18330 | 458 |
11 | Locked | 40.3 | 2100 | 7 |
12 | Locked | 40.3 | 2450 | 26 |
13 | Locked | 38.9 | 31720 | 1154 |
14 | Locked | 40.3 | 29087 | 836 |
15 | Locked | 38.9 | 3153 | 28 |
16 | Locked | 40.3 | 2759 | 0 |
17 | Locked | 40.9 | 5912 | 25 |
18 | Locked | 40.9 | 25418 | 115 |
19 | Locked | 38.9 | 6994 | 21 |
20 | Locked | 40.3 | 1448 | 35 |
21 | Locked | 38.9 | 1724 | 11 |
22 | Locked | 40.3 | 7259 | 0 |
23 | Locked | 40.3 | 2770 | 0 |
24 | Locked | 38.6 | 2092 | 0 |
Upstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | Symbol Rate (ksps) | Modulation | Channel ID |
1 | 60300000 | 47.5 | 5120 | 64 qam | 7 |
2 | 39400000 | 47.5 | 5120 | 64 qam | 10 |
3 | 46200000 | 47.5 | 5120 | 64 qam | 9 |
4 | 53700000 | 47.5 | 5120 | 64 qam | 8 |
Upstream bonded channels
Channel | Channel Type | T1 Timeouts | T2 Timeouts | T3 Timeouts | T4 Timeouts |
1 | ATDMA | 0 | 0 | 2 | 0 |
2 | ATDMA | 0 | 0 | 1 | 0 |
3 | ATDMA | 0 | 0 | 1 | 0 |
4 | ATDMA | 0 | 0 | 1 | 0 |
General Configuration
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-bbt060-b.cm |
Primary Downstream Service Flow
SFID | 340366 |
Max Traffic Rate | 230000061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Primary Upstream Service Flow
SFID | 340365 |
Max Traffic Rate | 22000061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 42600 |
Scheduling Type | BestEffort |
on 08-02-2022 09:40
Hi @andy1027,
Welcome back to our Community Forums! Thank you for your post, and I'm sorry to hear that you're having some issues with our services at the moment.
I understand that your coaxial cable was a little loose. Please let us know what your connection is like now that you've rebooted your Hub.
Keep us updated, and if you experience any further issue, we'll be happy to help and investigate further.
Thank you.
on 13-03-2022 21:21
Hi, so when I retightened the coaxial cable at the hub I seemed to no longer have any issues. I haven't played GTA Online since then actually but I have noticed that I am still getting Post RS Errors etc. Does an engineer need to pop out to have a look? Would be great to get the connection fine tuned to the way it should be. Cheers.
I will attach all my latest Hub data below.
The information below shows current status of this Hub 3.0
Standard specification compliant | : DOCSIS 3.0 |
Hardware version | : 10 |
Software version | : 9.1.1912.304 |
Cable MAC address | : **:**:**:**:**:** |
Cable modem serial number | : AAAP52350926 |
System up time | : 9 days 23h:5m:18s |
Network access | : Allowed |
Cable Modem StatusItem Status Comments
Acquired Downstream Channel (Hz) | 323000000 | Locked |
Ranged Upstream Channel (Hz) | 60300000 | Locked |
Provisioning State | Online |
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 323000000 | -2.5 | 38 | 256 qam | 24 |
2 | 139000000 | -0.5 | 40 | 256 qam | 1 |
3 | 147000000 | -0.5 | 40 | 256 qam | 2 |
4 | 155000000 | -0.5 | 40 | 256 qam | 3 |
5 | 163000000 | -0.7 | 40 | 256 qam | 4 |
6 | 171000000 | -0.9 | 40 | 256 qam | 5 |
7 | 179000000 | -1 | 40 | 256 qam | 6 |
8 | 187000000 | -1 | 40 | 256 qam | 7 |
9 | 195000000 | -1.4 | 40 | 256 qam | 8 |
10 | 203000000 | -1.2 | 40 | 256 qam | 9 |
11 | 211000000 | -1.4 | 40 | 256 qam | 10 |
12 | 219000000 | -1.5 | 40 | 256 qam | 11 |
13 | 227000000 | -1.7 | 38 | 256 qam | 12 |
14 | 235000000 | -1.9 | 38 | 256 qam | 13 |
15 | 243000000 | -2 | 38 | 256 qam | 14 |
16 | 251000000 | -2 | 40 | 256 qam | 15 |
17 | 259000000 | -2 | 40 | 256 qam | 16 |
18 | 267000000 | -2 | 40 | 256 qam | 17 |
19 | 275000000 | -2 | 38 | 256 qam | 18 |
20 | 283000000 | -2 | 40 | 256 qam | 19 |
21 | 291000000 | -2 | 38 | 256 qam | 20 |
22 | 299000000 | -2.2 | 40 | 256 qam | 21 |
23 | 307000000 | -2.2 | 40 | 256 qam | 22 |
24 | 315000000 | -2.5 | 38 | 256 qam | 23 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 38.9 | 9743 | 0 |
2 | Locked | 40.3 | 3599017 | 683019 |
3 | Locked | 40.3 | 1999429 | 542144 |
4 | Locked | 40.3 | 2012910 | 505175 |
5 | Locked | 40.3 | 2500824 | 472097 |
6 | Locked | 40.3 | 925341 | 201129 |
7 | Locked | 40.3 | 1056035 | 133777 |
8 | Locked | 40.3 | 221153 | 1108 |
9 | Locked | 40.3 | 9215 | 0 |
10 | Locked | 40.3 | 9680 | 0 |
11 | Locked | 40.3 | 9456 | 0 |
12 | Locked | 40.3 | 8801 | 0 |
13 | Locked | 38.9 | 9390 | 0 |
14 | Locked | 38.9 | 9573 | 0 |
15 | Locked | 38.9 | 10074 | 0 |
16 | Locked | 40.3 | 9769 | 0 |
17 | Locked | 40.3 | 7860 | 0 |
18 | Locked | 40.3 | 6969 | 0 |
19 | Locked | 38.9 | 6732 | 0 |
20 | Locked | 40.3 | 6398 | 0 |
21 | Locked | 38.9 | 7942 | 0 |
22 | Locked | 40.3 | 8032 | 0 |
23 | Locked | 40.3 | 7921 | 0 |
24 | Locked | 38.9 | 10358 | 0 |
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 60300000 | 47.3 | 5120 | 64 qam | 7 |
2 | 39400000 | 47.3 | 5120 | 64 qam | 10 |
3 | 46200000 | 47.3 | 5120 | 64 qam | 9 |
4 | 53700000 | 47.3 | 5120 | 64 qam | 8 |
on 13-03-2022 21:22
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 5 | 0 |
2 | ATDMA | 0 | 0 | 4 | 0 |
3 | ATDMA | 0 | 0 | 5 | 0 |
4 | ATDMA | 0 | 0 | 6 | 0 |
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-bbt060-b.cm |
SFID | 343540 |
Max Traffic Rate | 230000061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
SFID | 343539 |
Max Traffic Rate | 22000061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 42600 |
Scheduling Type | BestEffort |
Time Priority Description
13/03/2022 21:16:20 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
10/03/2022 21:12:37 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
09/03/2022 22:03:30 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
07/03/2022 09:12:37 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
06/03/2022 17:39:37 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
05/03/2022 01:39:34 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
03/03/2022 21:12:37 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/03/2022 22:40:56 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
24/02/2022 21:12:36 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/02/2022 10:56:7 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/02/2022 09:12:37 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
18/02/2022 19:23:15 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/02/2022 21:12:37 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/02/2022 11:47:48 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/02/2022 09:12:37 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
11/02/2022 19:10:52 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
11/02/2022 01:13:2 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/01/1970 00:01:40 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
07/02/2022 22:10:1 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
07/02/2022 04:12:14 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
on 14-03-2022 10:32
Far too many PostRS errors and you will need a VM technician to fix this. Along with the numerous T3 errors, it looks like an upstream problem?
You should also setup a BQM to monitor and record the status of your circuit. www.thinkbroadband.com/ping
Once done we can comment further.
If you wait here a day or two a VM Mod will pick this up.
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on 14-03-2022 12:41
Thanks Adduxi, have set up a BQM just now. Will monitor and report back. Cheers