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evanjacover
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Jackbox Games connection issues

Hi. I work for JackBox Games and we've had a few reports lately of people who have had issues connecting to our games from the UK and it seems that everyone having trouble is using Virgin Media for their internet service. Is there someone I can speak with to make sure there is nothing about our games being blocked by Virgin Media's service?

 

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BumbleVMTech
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Re: Jackbox Games connection issues

Hi, we wouldnt block anyone's games.  The only time this would happen is if the customer has Childsafe turned on through their 'my.virginmedia' account.  This would then block adult sites and gaming/gambling sites.

Regards

Rich


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evanjacover
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Re: Jackbox Games connection issues

Is there a way to see if our games somehow made it on to that blocked list for Childsafe sites?
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gary_dexter
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Re: Jackbox Games connection issues

This seems like a spam post/plug for the site


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SCA1972
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Re: Jackbox Games connection issues


@evanjacover wrote:
Is there a way to see if our games somehow made it on to that blocked list for Childsafe sites?

https://www.blocked.org.uk/blocked-sites

Enter your site's URL at the site above and it will check if it is blocked by the parental filters used by the main UK ISPs, including VM.

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My setup: V6 TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

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