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Connect123
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Message 4221 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Just wondering out of curiosity that is the bottom still capable of giving a good online gaming experience even though it's for the virgin business lines? My partner might be changing the broadband to a business line for work purposes and I didn't know if there is any gaming downfalls with that router or the business line?

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cje85
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Message 4222 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause


@Luke_113 wrote:

Can confirm on the new firmware on my business line with a Hitron CGNv4 (business hub) which I only ever run in modem mode, downloaded fine for me, infact it didn’t it failed or didn’t occur but I saw ‘sw init fail’ in the logs and did a manual reboot VIA THE GUI and not via pinhole and it updated fine, it seems that from 603 to 608 that they may have moved more processing across to the WiFi chip which is why WiFi is worse on 608 than 603 as I’m seeing a lot of threads talking about WiFi being worse now since going to 608 from 603


 

I mentioned in another thread yesterday but the claim about them moving processing to the WiFI chip doesn't seem possible. The WiFi chip in the Hub 3 is apparently a Qualcomm QCA9880 which is quite old (introduced in 2012) and designed purely to send/receive WiFi data and pass it to/from the main Intel CPU. Also some of the Arris devices in the US affected by Puma 6 are purely modems with no WiFi capabilities, but have also been improved by recent firmware updates.

It seems to me that Intel have been able to significantly reduce the issues with the processor without offloading jobs to other chips, which don't seem to have the ability to do the required job anyway.

I'm not saying there isn't something in the firmware which may be causing WiFi issues but it won't be down to the WIFI chip doing work offloaded from the main CPU.

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nallar
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Message 4223 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

The puma 6 issue makes it impossible to run a nano (cryptocurrency) node on a VM connection, as it uses lots of separate connections.

Instant unintentional self puma 6 DoS.

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boltedenergy
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Message 4224 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Important LPT:

if you were waiting desperately to receive the latest firmware update and want to keep it...

do not change your SH3's mode from router to modem or vice versa otherwise it will most likely revert to the original firmware when it fails.

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synner
On our wavelength
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Message 4225 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Hi,

I can confirm that I got the update in modem mode automatically, no reset.  I am on the 100Mb package and the Hub was still in modem mode after the update.

Hope that helps.

Bri

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Luke_113
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Message 4226 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Hi connect123,

Nah the business service uses the same infrastructure but they use better external wiring, and also prioritise your traffic over the consumer offerings, gaming wise I expect it’s probably the same or more or less identical in terms of gaming.

 

Thanks for confirming not WiFi chip, wasn’t sure was just a theory based on having seen multiple threads about degraded WiFi performance and coincidentally all seem d to have 608 installed! Haha was just a coincidence 

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Connect123
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Message 4227 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Ok cool that's good to know that the business line wouldn't make things worse :-)

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Luke_113
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Message 4228 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Just a heads up to all concerned, as I don't know whether consumers get notification of downtime?
Just has an email to state downtime on the 16th July @ 11pm - 17th July 7am with impact duration being 3 hours (usually this is no more than 15-20mins on these emails so this must be pretty significant if they're allowing 8 hours for the work and 3 of those hours with downtime!) and the work is required for 'Quite urgent diversionary works to protect one of our core 120 fibre cables.' by the sound of that and given its central london I'm going to assume this is a mass aggregation point for Virgin and likely a break out from their network?

Now call me out on this, but that to me sounds like a core bandwidth upgrade? I've been saying this has been an issue for months

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Luke_113
Fibre optic
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Message 4229 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Also, this being Virgin Media, what do you think the chances of them screwing it up is and taking everyone offline nationwide for the day?
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RedGooner
Knows their stuff
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Message 4230 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Got the SH3 yesterday, been putting it off for ages. Now on the VM350 service.

Got a firmware update within 30 mins of setting up. Straight into Modem mode.

Now getting over 350Mbps, and no latency issues with online Gaming, on PC wired, and PS4 Pro Wireless.

 vm350.png

--
Red (VM SH2 AC Beta tester)
Running on 350Mb VM service with SH3 in Modem Mode, with a ASUS RT-AC5300 router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
My advice is at your own risk.
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