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nad223
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Message 3531 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

good choice going to bt im with bt cancelled my virgin media services. bt is better for gaming i cant get bt fibre at the moment. so far im liking bt broadband to the garbage virgin media hub 3 issues very bad for gaming. 

EVERYONE SHOULD CANCEL THEIR CONTRACT WITH VIRGIN MEDIA AND GO ELSE. WHERE NO ONE IN VIRGIN MEDIA OFFICE WILL REPLY 

IN THIS THREAD. IT HAS BEEN GOING ON TOO LONG NOW GAME OVER VIRGIN MEDIA. THEY KNOW THERE IS ISSUES WITH HUB 3 I JUST DONT GET IT WHY THE HELL THEY CANT JUST COME IN THE OPEN AND ADMIT TO IT BUT HEY HO NO ONE WILL REPLY THIS HAS GONE ON TOO TOO

LONG .

 

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vernon06
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Message 3532 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause


@nad223wrote:

good choice going to bt im with bt cancelled my virgin media services. bt is better for gaming i cant get bt fibre at the moment. so far im liking bt broadband to the garbage virgin media hub 3 issues very bad for gaming. 

EVERYONE SHOULD CANCEL THEIR CONTRACT WITH VIRGIN MEDIA AND GO ELSE. WHERE NO ONE IN VIRGIN MEDIA OFFICE WILL REPLY 

IN THIS THREAD. IT HAS BEEN GOING ON TOO LONG NOW GAME OVER VIRGIN MEDIA. THEY KNOW THERE IS ISSUES WITH HUB 3 I JUST DONT GET IT WHY THE HELL THEY CANT JUST COME IN THE OPEN AND ADMIT TO IT BUT HEY HO NO ONE WILL REPLY THIS HAS GONE ON TOO TOO

LONG .

 


Hmm I am also regretting not seeing these threads when I upgraded last year, got a SH3 and it went downhill from there, my monitor shows a sea of yellow, at all times of day. Webpages are slow to respond - downloads once started are usually ok, but it is the tardiness or latency that appears to be a problem, online gaming is also not really possible. I understand that there has or is a trial of new firmware, but why no official updates with timeline info, so we can see when and if this issue will be fixed.

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nad223
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Message 3533 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

@vernon06
are you still in contract if not give 30 days notice and cancel... dm me i will explain over there for u
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nad223
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Message 3534 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

@vernon06 ive sent u private message check it.
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philjohn
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Message 3535 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Here's my BQM - probably better than some here as I'm only on 20 bonded channels8dd6aef0dbc7145b0d553ab3977ebc40eeac128e-10-04-2018(1).png

Red was resetting my hub to try and fix the issue where the link to my router (running in modem mode) kept dropping down to 100Mbps

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Guybrush85
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Message 3536 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

So I'm on the new firmware... Will re-run tests again when I get some time! 

--------------------------------------------------------
Look behind you, a three-headed monkey
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tonycv51
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Message 3537 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause


@PacketNerdwrote:

I have some tests set up from my home router using something called IP SLA, which I hope should show me if the fix does solve the latency problem for UDP traffic.

It generates test UDP telephony traffic, and sends it off to a server on the internet, which sends timestamped return traffic, and then records the delay for the jitter and latency in each direction. It sends and receives 10 UDP packets mimicking the g729a codec for each test. The one way delay is far from perfect due to NTP drift but should give an indication of if the latency spikes improve and in which direction.

Here are some of the graphs it generates on firmware 9.1.116V...

/msBfhgT

Now I just have to wait for Virgin Media to upgrade my firmware to post a comparison.


Don’t suppose you’re on the new firmware yet for an updated test ?

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PacketNerd
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Message 3538 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Unfortunately not!

I'll give the modem a reset later today to check if a new firmware can be pulled down.

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mitch84
Superfast
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Message 3539 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

As I understand it this issue effects online gaming, does it effect only certain games?

I have been playing BF1 on PS4 via wireless connection, my hub3 is in modem mode and Im on the new .603 firmware.

Ive not encountered any lag at all in the game.

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Guybrush85
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Message 3540 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause


@mitch84wrote:

As I understand it this issue effects online gaming, does it effect only certain games?

I have been playing BF1 on PS4 via wireless connection, my hub3 is in modem mode and Im on the new .603 firmware.

Ive not encountered any lag at all in the game.


.603 is the latest firmware, which may or may not 'fix' or better the issue. That said, it very much depends on the game you're playing, the lag compensation etc etc. 

--------------------------------------------------------
Look behind you, a three-headed monkey
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