Menu
Reply
  • 410
  • 19
  • 83
tonycv51
Fibre optic
877 Views
Message 4211 of 4,479
Flag for a moderator

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Can someone please confirm that they’ve got the update in modem mode automatically ie without pin hole reset and running in router mode temporarily. If so was that 350 or also other packages. ?  And finally was the SH3 still in modem mode after the update ?

0 Kudos
  • 410
  • 19
  • 83
tonycv51
Fibre optic
874 Views
Message 4212 of 4,479
Flag for a moderator

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause


@risc19 wrote:

If your talking to me...

No, it didn't download again.
Nor did it try to by looking at my logs.
I have reset and restarted many times, but it looks like that was it for me.

I have started a new BQM to celebrate...

 

My Broadband Ping - Virgin Superlatency 3


Why a new BQM - did your IP address change and was that with the update or the reset ?

0 Kudos
  • 52
  • 0
  • 4
risc19
Dialled in
844 Views
Message 4213 of 4,479
Flag for a moderator

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause


@tonycv51 wrote:

@risc19 wrote:

If your talking to me...

No, it didn't download again.
Nor did it try to by looking at my logs.
I have reset and restarted many times, but it looks like that was it for me.

I have started a new BQM to celebrate...

 

My Broadband Ping - Virgin Superlatency 3


Why a new BQM - did your IP address change and was that with the update or the reset ?


No, please dont read anything into it. I did it because I felt like I was back to square one, thats all.

Just to update you, I still haven't got the update again.

Did a pinhole reset just now, it didnt help.

 

My Broadband Ping - Virgin Superlatency 3
0 Kudos
  • 5
  • 0
  • 1
mjdyson
Tuning in
821 Views
Message 4214 of 4,479
Flag for a moderator

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Personally, I thought all was fixed after a promising looking BQM graph. Although I couldnt check because the Info page on the router wouldnt load. I have been temporarily in Router mode waiting for the new firmware, so thought i'd try to get back to Modem mode for normal business. Sadly, it looked like something failed in the mode switching and left me without internet or access to 100.1/0.1 config pages. Pin hole reset recovered the internet, but back to 116v now. The waiting game continues.

100Mbit on area 26,

0 Kudos
Highlighted
  • 52
  • 0
  • 4
risc19
Dialled in
817 Views
Message 4215 of 4,479
Flag for a moderator

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause


@mjdyson wrote:

Personally, I thought all was fixed after a promising looking BQM graph. Although I couldnt check because the Info page on the router wouldnt load. I have been temporarily in Router mode waiting for the new firmware, so thought i'd try to get back to Modem mode for normal business. Sadly, it looked like something failed in the mode switching and left me without internet or access to 100.1/0.1 config pages. Pin hole reset recovered the internet, but back to 116v now. The waiting game continues.

100Mbit on area 26,


Thats EXACTLY what happened to me!

0 Kudos
  • 7
  • 0
  • 0
jinkz
Joining in
805 Views
Message 4216 of 4,479
Flag for a moderator

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

My results, looks like it's been "fixed" whether it's faking the results or not? I'm area 30 on 100mb

 

0 Kudos
  • 10
  • 0
  • 0
_rich_
Joining in
789 Views
Message 4217 of 4,479
Flag for a moderator

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Info page on mine won't load either, thought it was just me!

But don't want to reset it and risk losing the firmware update so just leaving it as is.

(100mb, modem mode, updated itself without pin hole reset and kept modem mode)

0 Kudos
  • 42
  • 1
  • 7
Pikeyp
On our wavelength
737 Views
Message 4218 of 4,479
Flag for a moderator

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Yes Tony, It's updated for me twice now ... just to confirm I'm on 100mb connection and the SH3 was in 'modem only' mode on both occasions!

The first update happened on the 27th June about 4am, the second was on 3rd July about 3am ... 

It seems to be a bit of a lottery, but it should just roll in as long as the SH3 is switched on! ... 

0 Kudos
  • 5
  • 0
  • 1
mjdyson
Tuning in
630 Views
Message 4219 of 4,479
Flag for a moderator

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Make sure you double check your settings on your other network gear (and/or reboot it). Having put the SH3 back into modem mode (on 116v), mine just needed a bit of re-configuring to get working again. 

0 Kudos
  • 403
  • 18
  • 119
Luke_113
Fibre optic
563 Views
Message 4220 of 4,479
Flag for a moderator

Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Can confirm on the new firmware on my business line with a Hitron CGNv4 (business hub) which I only ever run in modem mode, downloaded fine for me, infact it didn’t it failed or didn’t occur but I saw ‘sw init fail’ in the logs and did a manual reboot VIA THE GUI and not via pinhole and it updated fine, it seems that from 603 to 608 that they may have moved more processing across to the WiFi chip which is why WiFi is worse on 608 than 603 as I’m seeing a lot of threads talking about WiFi being worse now since going to 608 from 603, that said I have nothing technical to back that point, nor do I have a hub3 (or have any interest in wanting one!) to test my theory but that’s my guess...

 

The new firmware on the Hitron does make a big difference though, particularly as I game and stream, even the impact of streaming isn’t causing masses of buffer bloat that it used to, and has a markedly lower impact on long when gaming and streaming

0 Kudos