Virgin Media Community

[TrialsTeam]

Hi

We have applied the test firmware to a small number of hubs, and when trials are completed will carry out national updates.

If you have any queries regarding this - please send us a private message..

Best wishes,

Community Trials Team

[nickking]

I'm not seeing much change to be honest, the log shows a download just after 7am this morning.

https://www.thinkbroadband.com/broadband/monitoring/quality/share/36645656bbc61dfea28e58b8dcd19c3d67...

[deviousiphone]

TCP packets...

[eddiechatburn]

It will be interesting to see exactly what this has fixed, both with the latency and ping times, but all the other issues relating to Puma 6/7 and the awful UI.

Can anyone from Virgin shed any light on a changelog? A lot to ask, I know, with Virgin's usual standpoint of not releasing this, but I think it would be helpful given the length of time everyone has been waiting for a fix?

Now that I have my 2ac back and no longer suffer from the issues, I would be prepared to move back to the hub 3, but I would have to be convinced it would be the right move first.

Looking forward to reading the feedback from everyone to see how this update performs.

[deviousiphone]

hmm, so they have fixed the dns lookup issues and icmp, however TCP still shows the classic lag spikes, so its only a partial fix

[deviousiphone]

this will not help gamers they will still have to contend with the lag spikes, but it does make a benefit for dns lookups and browsing, as you won't be loosing 7-15% of the packets anymore, but unfortunately gaming is still affected.

[StormW4tch3r]

deviousiphone.. remember its a test firmware things 'may change' down the line.

[deviousiphone]

oh yes I am aware of that, however bare in mind that this is only a release of the V firmware released over the pond ages ago, any actual fix would have to come from intel, so it is still gonna be a long way off, and it won't be fixed for when this firmware is rolled out publicly

[AdamSee]

If it's this update as suggested: http://www.dslreports.com/forum/r31559352-Arris-SB6190-Software-Version-Update this current firmware won't have the full fix in for a while.

I'm in area 21, no updates here yet.

[StormW4tch3r]

AdamSee, if you didn't get a message from TrialsTeam then you haven't got it, and will have to wait till they push it out when its out of testing.