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Message 1941 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

Hi

We have applied the test firmware to a small number of hubs, and when trials are completed will carry out national updates.

If you have any queries regarding this - please send us a private message..

Best wishes,

Community Trials Team

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nickking
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Message 1942 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

I'm not seeing much change to be honest, the log shows a download just after 7am this morning.

 

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https://www.thinkbroadband.com/broadband/monitoring/quality/share/36645656bbc61dfea28e58b8dcd19c3d67...

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deviousiphone
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Message 1943 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

TCP packets...TCP.png

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eddiechatburn
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Message 1944 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

It will be interesting to see exactly what this has fixed, both with the latency and ping times, but all the other issues relating to Puma 6/7 and the awful UI.

Can anyone from Virgin shed any light on a changelog? A lot to ask, I know, with Virgin's usual standpoint of not releasing this, but I think it would be helpful given the length of time everyone has been waiting for a fix?

Now that I have my 2ac back and no longer suffer from the issues, I would be prepared to move back to the hub 3, but I would have to be convinced it would be the right move first.

Looking forward to reading the feedback from everyone to see how this update performs.

Area 20 - Hub 3.0 - Vivid 350

I'm just another geek and all my posts are my own personal opinion. Smiley Happy
Hopefully I may have been some help, though!
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deviousiphone
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Message 1945 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

hmm, so they have fixed the dns lookup issues and icmp, however TCP still shows the classic lag spikes, so its only a partial fixTCP.png

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deviousiphone
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Message 1946 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

this will not help gamers they will still have to contend with the lag spikes, but it does make a benefit for dns lookups and browsing, as you won't be loosing 7-15% of the packets anymore, but unfortunately gaming is still affected.
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StormW4tch3r
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Message 1947 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

deviousiphone.. remember its a test firmware things 'may change' down the line.
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deviousiphone
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Message 1948 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

oh yes I am aware of that, however bare in mind that this is only a release of the V firmware released over the pond ages ago, any actual fix would have to come from intel, so it is still gonna be a long way off, and it won't be fixed for when this firmware is rolled out publicly
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AdamSee
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Message 1949 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

If it's this update as suggested: http://www.dslreports.com/forum/r31559352-Arris-SB6190-Software-Version-Update this current firmware won't have the full fix in for a while.

I'm in area 21, no updates here yet.
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StormW4tch3r
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Message 1950 of 4,479
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Re: Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause

AdamSee, if you didn't get a message from TrialsTeam then you haven't got it, and will have to wait till they push it out when its out of testing.

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