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x3Matt
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High ping only when playing games

Hello, I have big problem, my ping is most of the time over 100/150 and jumps even to 3000.

When I watch YT or something nothing is happening like that.

I had same problem few weeks ago but that was only between 4pm and 8pm, now it's all the time. 

 

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Gladiator123
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Re: High ping only when playing games

Seems like a widespread issue for a lot of gamers, especially around this past Christmas period... It's really sad.

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chriswheeler
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Re: High ping only when playing games

There's an unfixable issue with the superhub 3 that has been know about for over 2 years, the issue is with the intel puma chipset that the superhub 3 uses and it causes high latency spikes whilst gaming.

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Gladiator123
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Re: High ping only when playing games

Why has it been fine for me for two years, why does it only play up now at around Christmas time?

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Forum Team
Forum Team
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Re: High ping only when playing games

Hello x3Matt

 

I am sorry you are having problems with ping etc, it is a bot of a puzzle as area traffic is low, upstreams noise free, hub and line looking good. Are you connecting with Ethernet or wireless?

 

Thank you

Nicola

Virgin Media Forum Team
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