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darkmoons
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High latency - 700 latency on Overwatch - Hub 3

Hi, I've been playing lot overwatch lately and I was in the match and noticed I had a latency of "700" in the match, I would understand if I was playing on American servers but I was playing on EU servers. None of my friends who play with me had this latency loss expect me. My game would rubber band and my character is dead before I knew what was going on. 

internet package: M200 Fibre Broadband

firmware version: 9.1.1802.613

downstream: 

12990000003.740256 qam21
21390000005.840256 qam1
31470000005.540256 qam2
41550000005.440256 qam3
51630000005.540256 qam4
6171000000540256 qam5
71790000005.340256 qam6
8187000000540256 qam7
91950000004.840256 qam8
102030000004.640256 qam9
11211000000440256 qam10
12219000000440256 qam11
132270000003.740256 qam12
142350000003.440256 qam13
15243000000340256 qam14
162510000002.740256 qam15
172590000003.240256 qam16
182670000003.240256 qam17
192750000003.440256 qam18
202830000003.540256 qam19
212910000003.540256 qam20
223070000003.540256 qam22
233150000003.540256 qam23
243230000003.740256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.9300
2Locked40.9160
3Locked40.9510
4Locked40.9300
5Locked40.9370
6Locked40.9250
7Locked40.9320
8Locked40.3260
9Locked40.3280
10Locked40.9140
11Locked40.3130
12Locked40.3100
13Locked40.3280
14Locked40.3250
15Locked40.9180
16Locked40.3150
17Locked40.3140
18Locked40.3230
19Locked40.31620
20Locked40.9170
21Locked40.9220
22Locked40.3300
23Locked40.3280
24Locked40.3180

 

upstream:

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1393999964.5512064 qam4
2326000364.5512064 qam5
3461999744.5512064 qam3
4537000024.65512064 qam2

 

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000



 



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jpeg1
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Re: High latency - 700 latency on Overwatch - Hub 3

According to those figures you have a perfectly good connection.  Are you connected to the Hub by ethernet cable?  A WiFi connection would explain the latency. 

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darkmoons
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Re: High latency - 700 latency on Overwatch - Hub 3

 


@jpeg1 wrote:

According to those figures you have a perfectly good connection.  Are you connected to the Hub by ethernet cable?  A WiFi connection would explain the latency. 


Since I'm upstairs I can't connect through an ethernet cable I've been having bad latency on this game for past 2 weeks or so and I really don't understand how it's shot up to 700. 

I also have footage of this happening https://www.twitch.tv/prismaticsimmer/clip/PolishedObliqueHippoTBCheesePull?filter=clips&range=7d&so...

 

 

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jpeg1
Trouble shooter
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Re: High latency - 700 latency on Overwatch - Hub 3

Unfortunately WiFi is not stable. It only needs a neighbour to turn on a new router on the same channel and your connection is degraded. There are other possible reasons too why it might change. 

You might need to make some changes. There are several helpful links on his page

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ShaunN
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Re: High latency - 700 latency on Overwatch - Hub 3

Hi , Support will most likely ask that you check it on ethernet anyway ( stats you sent looked fine , unless they can see other issues ) , might be worth investing in a long cable ( then installing it later ) or temporarily move your kit closer to the hub if possible and wire it . If you wanna stick with wi-fi try connecting to the 2.4 ghz and see how it goes .

Ultimately since you stream and game you might wanna think about wiring up in the long term .

I hope you sort it and I'll drop you a follow on Twitch 🙂

--
Shaun
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stevedh2
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Re: High latency - 700 latency on Overwatch - Hub 3

and is there no way of getting an Ethernet cable upstairs ?
You could always try powerline adapters, not as good as ethernet, but less prone to interference from neighbors.

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