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Fb19
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Message 11 of 21
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Re: High Ping

Also area 15 and having extremely similar issues - did you have any luck on the phone?

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Caledur
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Message 12 of 21
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Re: High Ping

Bump - also near Finsbury Park and having the same issue.

Please Virgin acknowledge us.
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ozgurcan
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Message 13 of 21
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Re: High Ping

yeah same issue in finsbury park 

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Hondaneo
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Message 14 of 21
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Re: High Ping

Hey all,

spent over an hour on the  phone with tech support. And a "manager" and they say no issues as we have connectivity. What shocks me the most if the fact the tech support have no access to forums. and the so call manager dont have access either. All i can advise is please call virgin and state your in area 15!

All the best,

Hondaneo

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Jay429
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Message 15 of 21
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Re: High Ping

Shocking, please keep spamming them and dont stop.
Post on there facebook etc

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Moderator
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Message 16 of 21
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Re: High Ping

Apologies for the problems, networks have been investigating and reporting that the fault should now have been restored.

If latency issues are still evident please let us know and we'll report back.

Kind rgds

Ralph_R
Forum Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Jay429
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Message 17 of 21
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Re: High Ping

Still not fixed!
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ozgurcan
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Message 18 of 21
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Re: High Ping

still having issues

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Message 19 of 21
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Re: High Ping

Sorry to see that the latency issues remain ongoing, this fault has been escalated back to networks who are investigating.

Kind rgds

Ralph_R
Forum Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Sergi_D
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Message 20 of 21
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Re: High Ping

I have been having bad lag spikes on my ps4 for the last two weeks. Nothing has imroved (area 15). Can this please be addressed? I can't play any online game because of this.