on 23-12-2022 14:25
Hi All. I see there are a few posts about this topic. I am having the same issue. I have just upgraded to the 1GB package and received a new hub5.
These are some of the logs. Hoping someone can help.
Many thanks for advice and help. 🙂
Downstream bonded channels
1 | 331000000 | 5.8 | 41 | QAM 256 | 25 |
2 | 139000000 | 7.8 | 40 | QAM 256 | 1 |
3 | 147000000 | 7.5 | 40 | QAM 256 | 2 |
4 | 155000000 | 7.4 | 40 | QAM 256 | 3 |
5 | 163000000 | 7.2 | 40 | QAM 256 | 4 |
6 | 171000000 | 7 | 40 | QAM 256 | 5 |
7 | 179000000 | 6.9 | 40 | QAM 256 | 6 |
8 | 187000000 | 6.8 | 41 | QAM 256 | 7 |
9 | 195000000 | 6.6 | 41 | QAM 256 | 8 |
10 | 203000000 | 6.4 | 41 | QAM 256 | 9 |
11 | 211000000 | 6.4 | 41 | QAM 256 | 10 |
12 | 219000000 | 6.1 | 0 | QAM 256 | 11 |
13 | 227000000 | 5.9 | 37 | QAM 256 | 12 |
14 | 235000000 | 5.7 | 41 | QAM 256 | 13 |
15 | 243000000 | 5.3 | 41 | QAM 256 | 14 |
16 | 251000000 | 4.9 | 41 | QAM 256 | 15 |
17 | 259000000 | 5 | 41 | QAM 256 | 16 |
18 | 267000000 | 5.1 | 41 | QAM 256 | 17 |
19 | 275000000 | 5.3 | 41 | QAM 256 | 18 |
20 | 283000000 | 5.7 | 41 | QAM 256 | 19 |
21 | 291000000 | 5.9 | 41 | QAM 256 | 20 |
22 | 299000000 | 5.7 | 41 | QAM 256 | 21 |
23 | 307000000 | 5.9 | 41 | QAM 256 | 22 |
24 | 315000000 | 6 | 42 | QAM 256 | 23 |
25 | 323000000 | 6 | 42 | QAM 256 | 24 |
26 | 339000000 | 5.8 | 42 | QAM 256 | 26 |
27 | 347000000 | 5.8 | 41 | QAM 256 | 27 |
28 | 355000000 | 5.6 | 41 | QAM 256 | 28 |
29 | 363000000 | 5.7 | 41 | QAM 256 | 29 |
30 | 371000000 | 5.6 | 41 | QAM 256 | 30 |
31 | 379000000 | 5.4 | 41 | QAM 256 | 31 |
on 23-12-2022 14:26
these logs are after a 5 min power off and back on again.
Downstream bonded channels
1 | Locked | 41 | 454 | 53 |
2 | Locked | 40 | 2810297 | 155100 |
3 | Locked | 40 | 14566712 | 61498 |
4 | Locked | 40 | 14454309 | 151275 |
5 | Locked | 40 | 309547 | 12275 |
6 | Locked | 40 | 99626 | 16653 |
7 | Locked | 40 | 141113 | 49532 |
8 | Locked | 41 | 81239 | 15310 |
9 | Locked | 41 | 95275 | 313 |
10 | Locked | 41 | 180315 | 228 |
11 | Locked | 41 | 1071965 | 248 |
12 | Locked | 0 | 135770 | 0 |
13 | Locked | 37 | 26376625 | 15011327 |
14 | Locked | 41 | 4524292 | 161 |
15 | Locked | 41 | 3866668 | 228 |
16 | Locked | 41 | 3583102 | 419 |
17 | Locked | 41 | 5092 | 525 |
18 | Locked | 41 | 673551 | 364 |
19 | Locked | 41 | 1714523 | 303 |
20 | Locked | 41 | 39606 | 361 |
21 | Locked | 41 | 896720 | 749 |
22 | Locked | 41 | 4654786 | 618 |
23 | Locked | 41 | 2268 | 56 |
24 | Locked | 42 | 405 | 37 |
25 | Locked | 42 | 275 | 42 |
26 | Locked | 42 | 837 | 56 |
27 | Locked | 41 | 762679 | 47 |
28 | Locked | 41 | 337989 | 41 |
29 | Locked | 41 | 215 | 27 |
30 | Locked | 41 | 310 | 33 |
31 | Locked | 41 | 585 | 29 |
on 23-12-2022 14:29
You need to post all the logs and the network log as well.
A BQM will not go amiss either www.thinkbroadband.com/ping This will show up any capacity problems in the area.
Are you using wired or wifi connections for gaming, as a direct Cat 6a wired connection would be preferred.
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on 23-12-2022 15:01
Thanks
Here are the network logs
etwork Log
23-12-2022 14:00:58 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:55:41 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:53:57 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 6 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:52:15 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:52:03 | notice | CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 2 3 4 6 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:50:45 | notice | CM-STATUS message sent. Event Type Code: 2; Chan ID: 1; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:50:35 | notice | CM-STATUS message sent. Event Type Code: 1; Chan ID: 1 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:50:28 | warning | MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:47:53 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:47:37 | notice | CM-STATUS message sent. Event Type Code: 1; Chan ID: 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:47:18 | warning | MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:43:52 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 6 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:43:44 | notice | CM-STATUS message sent. Event Type Code: 1; Chan ID: 11; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:43:34 | warning | MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:40:04 | notice | CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 2 3 4 6 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:39:55 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:38:12 | notice | CM-STATUS message sent. Event Type Code: 5; Chan ID: 2 3 4 6 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:38:02 | notice | CM-STATUS message sent. Event Type Code: 2; Chan ID: 1; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:37:47 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:37:45 | warning | MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:37:45 | notice | CM-STATUS message sent. Event Type Code: 1; Chan ID: 1 6 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:36:26 | notice | CM-STATUS message sent. Event Type Code: 5; Chan ID: 2 3 4 6 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:36:21 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:35:33 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:35:31 | notice | CM-STATUS message sent. Event Type Code: 5; Chan ID: 2 3 4 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:35:26 | notice | CM-STATUS message sent. Event Type Code: 1; Chan ID: 1 6 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:35:25 | notice | CM-STATUS message sent. Event Type Code: 2; Chan ID: 1 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:35:17 | notice | CM-STATUS message sent. Event Type Code: 5; Chan ID: 2 3 4 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:35:12 | warning | MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:35:10 | notice | CM-STATUS message sent. Event Type Code: 2; Chan ID: 1 2 3 4 7 11; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:35:06 | warning | MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 13:21:53 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
23-12-2022 15:03 - edited 23-12-2022 15:07
https://www.thinkbroadband.com/broadband/monitoring/quality/share/7efb90c434832d2b9b8ecf18364371aa072c1d42
on 25-12-2022 17:08
thought I would post some more logs
Downstream bonded channels
1 | Locked | 41 | 656 | 490 |
2 | Locked | 37 | 2829920 | 155497 |
3 | Locked | 36 | 14639813 | 64229 |
4 | Locked | 39 | 14461715 | 152532 |
5 | Locked | 40 | 312669 | 13333 |
6 | Locked | 40 | 101040 | 17016 |
7 | Locked | 37 | 183468 | 56449 |
8 | Locked | 40 | 83741 | 15648 |
9 | Locked | 40 | 96475 | 1067 |
10 | Locked | 40 | 181278 | 389 |
11 | Locked | 40 | 1262373 | 883 |
12 | Locked | 34 | 1885618 | 52192 |
13 | Locked | 31 | 35629635 | 15336711 |
14 | Locked | 40 | 4525037 | 286 |
15 | Locked | 40 | 3925744 | 776 |
16 | Locked | 40 | 3884074 | 1029 |
17 | Locked | 40 | 5975 | 1081 |
18 | Locked | 41 | 673760 | 541 |
19 | Locked | 41 | 1721993 | 439 |
20 | Locked | 41 | 41371 | 464 |
21 | Locked | 40 | 919105 | 1105 |
22 | Locked | 40 | 5115445 | 808 |
23 | Locked | 41 | 2546 | 197 |
24 | Locked | 41 | 576 | 133 |
25 | Locked | 41 | 439 | 234 |
26 | Locked | 41 | 1031 | 266 |
27 | Locked | 41 | 764889 | 202 |
28 | Locked | 41 | 345683 | 112 |
29 | Locked | 41 | 398 | 136 |
30 | Locked | 41 | 516 | 170 |
31 | Locked | 41 | 764 | 122 |
on 25-12-2022 17:10
Downstream bonded channels
1 | 331000000 | 5.2 | 41 | QAM 256 | 25 |
2 | 139000000 | 7.1 | 37 | QAM 256 | 1 |
3 | 147000000 | 6.8 | 36 | QAM 256 | 2 |
4 | 155000000 | 6.6 | 39 | QAM 256 | 3 |
5 | 163000000 | 6.3 | 40 | QAM 256 | 4 |
6 | 171000000 | 6.2 | 40 | QAM 256 | 5 |
7 | 179000000 | 6 | 37 | QAM 256 | 6 |
8 | 187000000 | 6.1 | 40 | QAM 256 | 7 |
9 | 195000000 | 6.2 | 40 | QAM 256 | 8 |
10 | 203000000 | 5.8 | 40 | QAM 256 | 9 |
11 | 211000000 | 5.6 | 40 | QAM 256 | 10 |
12 | 219000000 | 5.2 | 34 | QAM 256 | 11 |
13 | 227000000 | 4.8 | 31 | QAM 256 | 12 |
14 | 235000000 | 4.5 | 40 | QAM 256 | 13 |
15 | 243000000 | 4.2 | 40 | QAM 256 | 14 |
16 | 251000000 | 3.9 | 40 | QAM 256 | 15 |
17 | 259000000 | 4.2 | 40 | QAM 256 | 16 |
18 | 267000000 | 4.5 | 41 | QAM 256 | 17 |
19 | 275000000 | 4.8 | 41 | QAM 256 | 18 |
20 | 283000000 | 4.9 | 41 | QAM 256 | 19 |
21 | 291000000 | 5 | 40 | QAM 256 | 20 |
22 | 299000000 | 5 | 40 | QAM 256 | 21 |
23 | 307000000 | 5.2 | 41 | QAM 256 | 22 |
24 | 315000000 | 5.3 | 41 | QAM 256 | 23 |
25 | 323000000 | 5.4 | 41 | QAM 256 | 24 |
26 | 339000000 | 5.1 | 41 | QAM 256 | 26 |
27 | 347000000 | 5.1 | 41 | QAM 256 | 27 |
28 | 355000000 | 5 | 41 | QAM 256 | 28 |
29 | 363000000 | 4.9 | 41 | QAM 256 | 29 |
30 | 371000000 | 4.6 | 41 | QAM 256 | 30 |
31 | 379000000 | 4.5 | 41 | QAM 256 | 31 |
Network Log
25-12-2022 17:06:50 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 6 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 17:06:36 | notice | CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 2 3 4 6 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 17:06:20 | warning | MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 17:06:15 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 6 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 17:06:09 | warning | MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 17:00:49 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 10:10:53 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 10:00:05 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 09:55:14 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 09:37:55 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 08:56:43 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 08:54:57 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:55:42 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:53:26 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 6 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:53:18 | notice | CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 2 3 4 6 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:51:32 | notice | CM-STATUS message sent. Event Type Code: 1; Chan ID: 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:51:20 | notice | CM-STATUS message sent. Event Type Code: 2; Chan ID: 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:51:12 | warning | MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:44:55 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:43:27 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:42:14 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:39:33 | notice | CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 2 3 4 6 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:39:14 | notice | CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 6 7 11 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:39:05 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:39:03 | notice | CM-STATUS message sent. Event Type Code: 2; Chan ID: 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:38:57 | notice | CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 2 3 4 6 7 11; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:38:53 | notice | CM-STATUS message sent. Event Type Code: 1; Chan ID: 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:38:26 | warning | MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
25-12-2022 07:37:19 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
24-12-2022 23:38:20 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
24-12-2022 23:36:02 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
24-12-2022 20:11:05 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
on 27-12-2022 13:34
Hi johnrs1970,
Thank you for reaching out to us in our community and welcome back, I was able to locate you on our system with the details we have for you and have found an issue which does require a technician, so I can arrange this, I will send you an invite into a private chat, once received please click on the purple envelope to accept.
Regards
Paul.