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JNukem8472
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Message 1 of 38
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Gloucest (05 Area) Guess what's back? Back again?

speedtest11-11-18.jpgHello again everyone. Guess what exact re-occurring packet loss issue has returned to the 05 area on the VM Network making gaming unplayable?

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JNukem8472
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Message 2 of 38
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Re: Gloucest (05 Area) Guess what's back? Back again?

The packet loss is so bad I missed the letters ER on the end of Gloucester in the title xD

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debbiebishop196
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Message 3 of 38
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Re: Gloucest (05 Area) Guess what's back? Back again?

My Broadband Ping - Superhub/netgear r7000

Same here in the 05 area, my youngest cannot even play his PS4.

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Morpho53
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Message 4 of 38
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Re: Gloucest (05 Area) Guess what's back? Back again?

Definitely back again. After lagging about once again on our Sunday evening Warcraft night, I thought I'd try a bit of Destiny 2 before bed. Ran across the map about 4 times, getting disconnected and reset to the start about once a minute. Literally unplayable.

DestinyIssues.jpg

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debbiebishop196
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Message 5 of 38
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Re: Gloucest (05 Area) Guess what's back? Back again?

Hopefully a VM staff member will reply in the morning or something because this needs sorting out!.

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Lawro21
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Message 6 of 38
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Re: Gloucest (05 Area) Guess what's back? Back again?

This is becoming a joke and VMs customer service is appalling. Issues pretty much most of this weekend once again with internet virtually unusable. 

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Bradlewis
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Message 7 of 38
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Re: Gloucest (05 Area) Guess what's back? Back again?

You're better ringing up, Its takes VM quite a while to reply to threads on here. 

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Moderator (Retired) Ralph_R
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Message 8 of 38
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Re: Gloucest (05 Area) Guess what's back? Back again?

Hi all apologies for the latency issues, looks like this was due to a core network fault, now reported as restored.

Should you continue to experience any problem please let us know and we'll gladly investigate.

Kind rgds

 

Ralph_R
Forum Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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debbiebishop196
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Message 9 of 38
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Re: Gloucest (05 Area) Guess what's back? Back again?

https://www.thinkbroadband.com/broadband/monitoring/quality/share/bc60e916b78610f70b7cda462156ad7acfb5b93d

 

Well it WAS fixed but it looks like it is back yet again!.

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69Dude
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Message 10 of 38
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Re: Gloucest (05 Area) Guess what's back? Back again?

yep, back again .... already called them once and was assured it would be fixed by 3pm ... yeah right !!!

3rd time in 3 months means time to get new provider me thinks 😞

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