Hi,
I have fiber optic m200 package. My in game experience is extremely laggy and has been laggy for the past 4/5 months.
My upload/download speeds are fine, I just get really high ping (50-150) when in game which makes it impossible to play.
It was suggested to post a traceroute to fortnite (Epic Game) servers:
Tracing route to qosping-aws-eu-west-3.ol.epicgames.com [52.47.107.154]
over a maximum of 30 hops:
1 1 ms 2 ms 1 ms 192.168.0.1
2 12 ms 10 ms 24 ms 10.53.33.225
3 12 ms 22 ms 13 ms brnt-core-2a-xe-307-0.network.virginmedia.net [62.252.212.177]
4 * * * Request timed out.
5 15 ms 11 ms 15 ms brnt-ic-3-ae0-0.network.virginmedia.net [62.253.174.114]
6 21 ms 23 ms 18 ms 99.82.180.124
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 31 ms 29 ms 26 ms 52.93.130.242
14 * * * Request timed out.
15 25 ms 25 ms 22 ms 52.93.16.48
16 19 ms 24 ms 19 ms 52.46.94.118
17 19 ms 20 ms 24 ms 52.46.94.123
18 25 ms 29 ms 28 ms 52.46.93.121
19 35 ms 29 ms 27 ms 52.46.93.12
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 23 ms 25 ms 28 ms ec2-52-47-107-154.eu-west-3.compute.amazonaws.com [52.47.107.154]
Trace complet
Can anyone see anything from the above?
I've also contacted virgin over the phone and the rep said there is a known fault in my area that may be affecting me, however this should be resolved by the 15th February. - To be honest this sounds like a generic response that just so happens to be fixing a fault within 2 days of me calling about an issue i've had for 5 months.
I have been connected to my PC via ethernet all the time while experiencing these issues.
I dont think there is anything I can change in my house.. only obvious possibility that I can think of is utilization issues in my area which is causing ping/latency issues?
If it is utilisation issue, then what is the solution?
