on 20-10-2022 09:21
Hello everyone, i have a 1000 mb package and im using a wired connection to my xbox series x , every online game i play although the ping is between 14 and 26 , the jitter icon appears on the screen , game menu is becoming slow , players have imput delay , sometimes even the game commentary is interrupted, when i try to play on wireless works fine for 10 mins the everything moved same as on cable .
Wireless signal is at 86 and speed at 400 out of 1000 , swapped between 2,4 and 5 ghz same problem , tested different cables still the same.
Anything else i can try ?
Thanks for your help !
on 22-10-2022 11:45
Hi there @Brezaecosmin
Thank you so much for your post and welcome to the forums!
I'm so sorry to hear that you are facing this issue! Can I ask if the cables you are using an Ethernet Cat6 or 7 cable?
Thank you.
on 23-10-2022 03:45
Hi ,
I have tested it with Cat5, Cat6, Cat7, Cat8 same results , stopped all other connections to test it, and the game itself works fine until i get into Ultimate Team, after that everything is slowing down , from game menu , music, commentary .
on 25-10-2022 09:38
Hi Brezaecosmin,
Thank you for reaching out to us and welcome back, from what you are advising it does sound more like an issue with the game/ server as everything else is fine, have you reached out the the games forums to see if anyone else is facing the same issue?
Regards
Paul.