on 11-08-2018 15:58
Okay so i have and lag spikes for a week myself and with no help form Virgin went to try and fix via trial and error.
After a few hours i have a fix and have already had confirmed from various users on Twitter that this also works for them.
Please see the guide below and let us know if it worked for you by commenting on here.
Go onto your router settings. (The IP address by default is 192.168.0.1. If you want to use your own router and put the hub into modem mode then the internal address for the hub will change to 192.168.100.1)
Down the left hand side click on advanced settings.
Then wireless
Then wireless signal
Now change the settings in here to exactly as shown in the attached photograph.
Change it all to match what i have there mate then apply changes then PS4 should log out of network by itself and resign in by itself a few moments later.
Mine was all set up to auto on the router settings and different channels but once i changed to all them settings PS4 lag spikes literally disappeared straight away and managed to get a gaming session all last night for around 4 hours no lag spikes at all
That's IT
HOPEFULLY WORKS FOR YOU ALL AND LETS YOU ALL GET BACK ONLINE ASAP. LET US KNOW!
Answered! Go to Answer
on 31-10-2018 19:45
It won't affect them no as far as I'm aware
All my other devices automatically just logged back into the network after disconnecting from it for a few seconds
on 02-11-2018 11:35
on 20-11-2019 15:26
Any other solutions for this problem? I copied the settings in the photo and I still have the exact same lag on Fifa that make the game unplayable. When i switched to my mobile hotspot I had no issues whatsoever.
on 20-11-2019 15:27
Unfortunately not. The method I provided was the only thing that j found that actually worked.
on 20-11-2019 16:17
@kieranmurph1 wrote:Any other solutions for this problem? I copied the settings in the photo and I still have the exact same lag on Fifa that make the game unplayable. When i switched to my mobile hotspot I had no issues whatsoever.
Using an Ethernet connection rather than wireless is a solution and even the best wireless connection will have more lag than a wired one. If a direct cable is not possible then powerline adapters work better than wireless for some people. These use the electrical wiring in your house to create a wired network without the need for long cables. They are rarely as fast as the manufacturer's claim but are a lot more stable and less prone to interference than wireless and gaming is more about stability than high speeds. Some powerline adapter reviews here:
https://www.techadvisor.co.uk/test-centre/network-wifi/best-powerline-adapters-3490638/
The other option is a third party router that has better wireless performance than the VM hub and stick the hub into modem mode.
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Scott
My setup: V6 TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
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on 31-12-2019 23:48
on 02-07-2020 23:41
does this work for xbox?
on 03-07-2020 01:23
Worth a try. I don't have one but if this problem still exists then give the original settings a try.
Can't harm anything.
on 10-12-2020 13:19
gonna bump this thread.
helped many and still see people having problems.