on 25-02-2022 11:01
Experiencing connection issues with Eve Online.
There's also a thread here on the Eve Forums. https://forums.eveonline.com/t/connection-lost/351050/43
Maybe someone from VM can offer up some advice?
[MOD Update:
This issue has been reported to our IT Team to investigate. Edit - ticket F009669229
Edit 07/03 - ticket resolved]
Answered! Go to Answer
on 03-03-2022 19:50
Hi Cade and everyone affected,
We've been monitoring the ticket internally from here and speaking to our Support Teams and to clarify, there was a prefix limit breach in sessions between ourselves and Cloudflare which has been increased and resolved.
Thanks everyone for providing the information required so all parties could work together to get it resolved. Our Support Team are still monitoring the issue to make sure everything is right before closing the ticket and thank you for the patience you've given us.
Thanks,
Lisa
on 03-03-2022 20:07
That last part on the right hand side looks good
on 03-03-2022 22:08
on 04-03-2022 12:38
Thank you for the work to get this resolved. Much appreciated.
on 04-03-2022 13:28
on 04-03-2022 14:04
Thanks @lisa_cc and everyone at VM involved in fixing the problem. Thanks also for working with CCP to get it sorted.
on 04-03-2022 14:44
Luvvly Jubbly
on 06-03-2022 15:00
Hi G_T_Dull,
Thank you for reaching back out, from the look of things this is looking good, as advised by Lisa this will continue to be monitored until we are happy this has been resolved.
Regards
Paul.
on 07-03-2022 08:00
I started to get disconnections again, I had it twice now.
on 07-03-2022 08:58
I also started to get disconnections again, had two yesterday.
I appreciate all the work that went into fixing the original problem but is there any reason why I'm suddenly getting some disconnects again?