Hello over the last few days I have been getting connection drops frequently. Please see information below.
Any feedback or fixes for this?
Thanks
Yesterday
Today
Logs:
Downstream:
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 427000000 | 3 | 40 | 256 qam | 25 |
2 | 203000000 | 4.6 | 40 | 256 qam | 9 |
3 | 211000000 | 4.5 | 40 | 256 qam | 10 |
4 | 219000000 | 4.5 | 40 | 256 qam | 11 |
5 | 227000000 | 4.4 | 40 | 256 qam | 12 |
6 | 235000000 | 4.3 | 40 | 256 qam | 13 |
7 | 243000000 | 4.3 | 40 | 256 qam | 14 |
8 | 251000000 | 4.1 | 40 | 256 qam | 15 |
9 | 259000000 | 4.1 | 40 | 256 qam | 16 |
10 | 267000000 | 4.4 | 40 | 256 qam | 17 |
11 | 275000000 | 4.5 | 40 | 256 qam | 18 |
12 | 283000000 | 4.4 | 40 | 256 qam | 19 |
13 | 291000000 | 4.5 | 40 | 256 qam | 20 |
14 | 299000000 | 4.5 | 40 | 256 qam | 21 |
15 | 307000000 | 4.5 | 40 | 256 qam | 22 |
16 | 315000000 | 4.5 | 40 | 256 qam | 23 |
17 | 323000000 | 4.5 | 40 | 256 qam | 24 |
18 | 435000000 | 3.4 | 40 | 256 qam | 26 |
19 | 443000000 | 3 | 40 | 256 qam | 27 |
20 | 451000000 | 3 | 40 | 256 qam | 28 |
21 | 459000000 | 3.2 | 40 | 256 qam | 29 |
22 | 467000000 | 2.7 | 40 | 256 qam | 30 |
23 | 475000000 | 1.9 | 40 | 256 qam | 31 |
24 | 483000000 | 2.4 | 40 | 256 qam | 32 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.9 | 96 | 849 |
2 | Locked | 40.9 | 224 | 501 |
3 | Locked | 40.9 | 201 | 489 |
4 | Locked | 40.9 | 153 | 543 |
5 | Locked | 40.9 | 153 | 555 |
6 | Locked | 40.9 | 189 | 486 |
7 | Locked | 40.3 | 160 | 556 |
8 | Locked | 40.9 | 169 | 516 |
9 | Locked | 40.3 | 140 | 579 |
10 | Locked | 40.9 | 137 | 644 |
11 | Locked | 40.9 | 126 | 560 |
12 | Locked | 40.9 | 143 | 535 |
13 | Locked | 40.3 | 139 | 640 |
14 | Locked | 40.9 | 147 | 589 |
15 | Locked | 40.9 | 158 | 588 |
16 | Locked | 40.9 | 184 | 588 |
17 | Locked | 40.9 | 133 | 719 |
18 | Locked | 40.3 | 93 | 963 |
19 | Locked | 40.3 | 98 | 1025 |
20 | Locked | 40.3 | 106 | 796 |
21 | Locked | 40.9 | 75 | 862 |
22 | Locked | 40.3 | 87 | 860 |
23 | Locked | 40.9 | 115 | 908 |
24 | Locked | 40.9 | 106 | 726 |
Upstream:
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 39399957 | 4.225 | 5120 | 64 qam | 12 |
2 | 32599971 | 4 | 5120 | 64 qam | 13 |
3 | 46200024 | 4.275 | 5120 | 64 qam | 11 |
4 | 53700000 | 4.375 | 5120 | 64 qam | 10 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
Network Log
Network Log
Time Priority Description
24/03/2020 14:10:21 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
24/03/2020 13:41:57 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
24/03/2020 13:41:25 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
23/03/2020 20:59:1 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
23/03/2020 20:46:5 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/03/2020 11:42:21 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |