on 31-01-2022 01:23
I've been having some issues with my Internet connection I'm on virgin 500 and when partying up with friends it seems fine but when my partner who will join the party on her Ps5 on the same network in the same house it will say people in the party can't talk to one of us but then it will sort itself out and sometimes I can't connect to certain games servers right away such as fifa and I have to connect manually. I'm on virgin 500mb and Im thinking of getting a gaming router from curries on finance as I know they can be pricey. I'm looking to put the virgin router into modem mode as I've done it before with a tp one to bypass any issues but I'd like to have one which is powerful and could potentially support the 1gig package should I choose to get it at a later date.
on 31-01-2022 10:00
Arguably, there is no such thing as a 'gaming router' other than what exists in the excited imaginations of marketing wonks who think that having something looking like it was designed by Escher and covered in 'das blinkenlites', should command a huge markup! A router, is a router, is a router!
Now do you say that you have a TP-Link router? If so then why not experiment with just using that for now with the hub in modem mode and see if it improves things? If it does then you have saved yourself some money and can always upgrade it later if you do get a faster speed.
on 31-01-2022 10:04
I can't use the TP one as when I left my dads house 3 years ago I told him he could keep it in order to keep his connection in good working order. Would buying one of these routers avoid me having problems with my Qam levels on the Upstream? I'm finding that at points it will all be fine with them being on 64 as necessary but then they will change to 16 thus affecting my connection on the ps5
on 31-01-2022 10:21
@NickWba20 wrote:<snip> Would buying one of these routers avoid me having problems with my Qam levels on the Upstream? I'm finding that at points it will all be fine with them being on 64 as necessary but then they will change to 16 thus affecting my connection on the ps5
Absolutely not.! If you are having line problems a new router will not fix it.
Post the Hub's power levels, Pre and PostRS errors and network log please. Also setup a BQM here to monitor your line www.thinkbroadband.com/ping
Once done we can comment and hopefully advise your next move.
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on 31-01-2022 11:41
I've done that on other threads my problem seems to be the levels on the Upstream that are supposed to be 64 one of them such as last night it was channel 7 changed to 16. This morning they were all at 64 as they are supposed to be but I have no doubt the inconsistent levels will change as the day goes on. Nobody has reached out to me from Virgin on here just yet. I'm hoping as these issues started for me late Friday evening as they did with a friend based 90 miles away from me in Liverpool that the staff are back in today as normal and have fixed these issues from their end as there was a terrible storm that started Friday evening and possibly threw it out of whack over the weekend. Possibly clutching straws but I can hope
on 31-01-2022 11:57
Just got back into the house and shock horror my levels are back to being all over the place. It always seems to be channel 7 aswell.
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 53700000 | 37.8 | 5120 | 64 qam | 6 |
2 | 60300000 | 38 | 5120 | 64 qam | 5 |
3 | 39400000 | 38.3 | 5120 | 64 qam | 8 |
4 | 46200000 | 38 | 5120 | 32 qam | 7 |
on 31-01-2022 12:03
Moments later I've come off the Ps5 and they are back to 64
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 53700000 | 37.8 | 5120 | 64 qam | 6 |
2 | 60300000 | 38 | 5120 | 64 qam | 5 |
3 | 39400000 | 38.3 | 5120 | 64 qam | 8 |
4 | 46200000 | 38 | 5120 | 64 qam | 7 |
on 31-01-2022 19:07
Technician booked for Wednesday afternoon. Thankfully they picked up that 4 diagnostic tests in the last 24 hours came back as negative meaning there's an issue so fingers crossed for Wednesday.
on 02-02-2022 09:33