on 12-03-2022 10:45
i am composing an email and it vanishes from the scrteen mid sentence and i cant send it
12-03-2022 15:38 - edited 12-03-2022 15:39
Is this occurring in webmail or other email client; if former which browser or later which client?
Can you detail the steps that cause the issue to see if it is reproducible?
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on 12-03-2022 16:18
It happens when I use the virgin media website to compose e mails. I use the compose button which is the only way I can do it and try to compose my e mail but even before I have finished it it’s gone! It’s like the web page is unstable.
on 12-03-2022 18:27
Cannot reproduce as detailed.
When you say it is gone do you mean:
Does the issue occur when:
on 12-03-2022 20:45
As I am composing the e mail the whole screen vanishes mid e mail and returns to the in box without anything saved. I use Microsoft edge and I also have Google chrome. Not sure if that’s what you mean.
on 12-03-2022 23:35
In Chrome press Ctrl + Shift + N to open an Incognito window and see if the problem occurs in there also.
on 14-03-2022 08:52
Hi gmac21,
Thanks for your post and welcome back to the community!
Sorry for any inconvenience caused, have you tried what @用心棒 has advised?
Let us know,