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syntaxxerror23
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virgin.net password reset

Hi,

I've had a virgin.net email address for 20 years. I reset my password today and now I can't log in.

I have virgin broadband but it appears that is associated with an NTLWORLD email address, so i can't use the account number and billing details to reset the password.

Can anyone tell me what to do or who to contact to enable me to reset my password?

Please help!

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dannylau
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Re: virgin.net password reset

All orphan email accounts are being closed down as you have Virgin Broadband the .net email can be associated with your account and retained, however it would mean deleting your NTLworld address, if you are good with this someone on the forum will be able to assist you

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