trying to access my email on ntlworld.com but received 'Oops! We can't find the page you're looking for.' Please can anyone advise?
Use this link until the website is fixed: https://mail2.virginmedia.com/
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Hi pygmy and TShaw
Thanks for posting and welcome to the community.
Apologies for the email issue. Have you been able to log in since posting? No known issues we're aware of so please do keep us posted
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Thank you for your post and welcome back to our community forums. We're here to help.
I'm very sorry to hear you're facing some issues accessing your email recently. When did you last discuss this with the team and what did they advise exactly?
I first reported it on Friday about 15:00 and the front the desk passed me on to the second level team who were unable to help so they they raised a ticket for the IT team. I chased it up yesterday morning about 09:00 and they confirmed a ticket had been raised and said it can take up to 5 days to resolve. We have now entered the 5th day and we are no further forward.