"Your mailbox is not available at the moment”

[OrientGR]

I’ve been seeing this message when I try to login to my emails since yesterday morning.

Virgin customer service reset my password twice and this didn’t help. They have now raised a ticket for the technical people to look into it but it could take up to 5 days. 

I have important emails that I cannot access. Is there anything else I can do

[OrientGR]

All sorted now

[Zach_R]

Hi @OrientGR,

Thank you for your posts and welcome to our community forums.

Apologies for the delayed response, but I'm glad to hear that this matter has now been resolved for you.

Please do let us know if there's anything more that we can help you with.

Thanks,