"Too many bad emails have been sent"

[nigbing]

Hi, I've drafted emails which are not being sent via my ntlworld.com address for some reason. The error message I'm being provided with reads as follows:

"csmtp1.tb.ukmail.iss.as9143.net cmsmtp Virgin Media has blocked your connecting IP 82.2.36.137 Too many bad emails have been sent. Visit https://netreport.virginmedia.com/netreport Section: Email Sending Errors to request delisting"

And Error Code: -17099

I've no idea what the problem is. Can someone help please. I'm using Outlook for Mac on my desktop but it's also an issue on my iPhone.

[Paulina_Z]

Hi @nigbing,

Thank you for coming back to us and keeping us updated on this issue! We're glad to hear that this issue has been resolved!

Please keep us updated on how you get on and if you need any further help at any point. We're always happy to help. 🙂

Thank you,