Thank you for the help. I have checked the settings on my webmail, and the auto-forward box is already empty. So this is not the problem. My password has failed twice already today, and I am getting completely fed up with this continual disruption. My wife has an identical *but different name) blueyonder account, and has no problem. The only difference is that I also access my emails on an Android phone (LG Stylo4) through the default email app. My gmail account, which is also on the phone is never affected.