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ntlworld email mailbox not available

Anonymous
Not applicable

Hi - I have the dreaded "Sorry! Your mailbox is not available at the moment" problem, been that way for 6-7 hours and need into email urgently.

Account address that's having problems is removed  - posting this under my alternate gmail account as that's the only way I can get registered for the forum.

Seems action required by VM support to unlock?

ta

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

1 ACCEPTED SOLUTION

Accepted Solutions

jpeg1
Alessandro Volta

https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

See where this Helpful Answer was posted

4 REPLIES 4

jpeg1
Alessandro Volta

https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Anonymous
Not applicable
thank jpeg1, saw that - followed steps, no joy. thanks anyway.

Anonymous
Not applicable

missed the magic "wait 15 mins..." - all sorted, thanks.

jpeg1
Alessandro Volta

Glad to hear it.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.