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ntlworld.com email

My parents have been using a ntlworld email through Virgin Media up until yesterday. They actually cancelled their Virgin account last August but the email has continued. Today we are unable to login so I am assuming the account has been cancelled.  We have no notification of this and now cannot access emails at all. Please advise.

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Re: ntlworld.com email

Sounds right to me. You have 90 days after your account is closed before any attached email addresses are closed down so that you can make alternative arrangements.

https://techxpert.co.uk/broadband/guides/virgin-media-email 

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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