Hello, I have changed PC and want to set up Outlook to download and maintain my emails (as I did on my old PC). I have seen 2 IMAP server name suggestions for Incoming mail - imap.ntlworld.com and imap.virginmedia.com. I tried both without successful (but that could be because of a password issue). Will either work or should I choose one of the other? GMail on my phone is setup to uses imap.ntlworld.com (with port 993).
Outlook and GMail have built in authentication to access my ntlworld.com mail so I never need to supply a password. I thought I knew my email password but when I supply it as part of the Outlook IMAP configuration I get and error saying it could not login to incoming IMAP server.
I have occasionally successfully used a web browser to pick up the 'email' link on a Virgin Media page but I can't find the relevant page (can someone give me the link?) I did find a 'Sign In' link to mail on another Virgin web page (after logging in to My Account?) but failed to login (so probably password issue, although I was fairly sure I knew it). Having failed to login a few times would my email access be 'locked'? - although GMail is continuing to show new mail coming in. I presumably could find a reset password option even though it would mean changing GMail.
Obviously, I can't see my password as setup in GMail and my old PC with Outlook setup no longer works.
Any help would be appreciated. Thanks for your time.