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Forum Team
Forum Team
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Message 21 of 22
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Re: not receiving email

Glad to hear you managed to get it sorted brunnie Smiley Happy

 

Thanks for letting us know.

 

Melissa

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angela11
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Message 22 of 22
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Re: not receiving email

I had a reply from MySpace today. It took 18 days so be prepared to wait. They kindly emailed me a temporary password which I used to login so I could change it to a new one. Still don’t know why the MySpace password reset emails didn’t deliver to my blueyonder account though. 

If anyone else is having the same problem this is what I did:

I contacted them via their help centre:

https://help.myspace.com/hc/en-us/requests/new?mobile_site=true

There is a “submit a request “ option on their mobile website and “login assistance “ is one of the options. I filled in as much detail as I knew on the webform and briefly explained my problem. 

 

 

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