no email again

[brigantia]

I could mot access my email  yesterday and I still cannot get in this morning.  I am expecting delivery dates for parcels.  I take it there is a problem,,when will it be resolved..

Considering moving to Sky.

[mike1958 · Accepted solution]

I had the same issue and found the following link on the forum this morning - give this a try as it worked ok for me:

https://mail2.virginmedia.com/

[Lord_Nelson]

Same problem but the link worked for me too

[alienor]

Thank you so much. Now can someone explain why this mess happens every time we lose email access. How are we supposed to regain access? This does not happen on any other website I have ever used.

[brigantia]

Thanks for the help...the link worked.

[ibbotson]

 Many thanks for the link. Been trying to access an email to re-set password for my wife's Covid pass before travel and was getting concerned.  But may I ask why the link works, but I still cannot access via virgin account? Answer from Virgin would helpful.

[Jrt1]

Thanks worked for me 

[Jrt1]

Got more help on this site in 5 minutes,  than 2 hours on the phone with virgin this morning 

[Lozzer18]

Thanks, link worked fine

accessing mail the last couple of days has been a real pain. Recent "area upgrade " disconnected my landline once they found it was a network issue it was resolved quickly.

[annboleyn]

Fabulous link so annoying especially when it says it is Virgin's fault and they are working on it. This is the second day for me. Not impressed