Funny I'm 68 and I do know how. Can't be an age thing Not everybody knows everything
Virgin media web mail - folder list - Folder called "Spam". As it is one of the folders that can't be deleted it is always there.
If you are using an e-mail program like Thunderbird, Outlook or Windows Mail the equivalent folder will called "Junk" or "Spam"
Superuser since 2015/16 Use Kudos to say thanks Tick an answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.