Whenever I try to login to an email address I've been using for years, I get the following message.
Your mailbox is not available at the moment.
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.
If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.
Also, the mailbox seems to be sending out phishing emails to all my contacts. I have change my Virgin Media username and password but still cannot log in to this particular mailbox.
How can I get back in to this mail box or even delete it so it doesn't send out these offensive emails.
So that I can look into this further, I am going to need to drop you a PM so that we can get some account information, you will be able to find this in the purple envelope on the top right of the screen.