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NigelN
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mailbox is not available

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

I spent one and a half hours on the phone only to be disconnected. Not good enough. 

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Arpeebee
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Re: mailbox is not available

Same... Any help? No help coming in. I was told I'd have a DM but nothing sadly... 

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Tom_F
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Re: mailbox is not available

Hi NigelN, thanks for your post.

 

I'm sorry to hear you've encountered this issue with your mailbox. I'll need to complete a security check to help further with this so will send a PM shotly  to confirm a few details and hope to hear back from you soon.

 

Thanks,

 

Tom

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Tom_F
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Re: mailbox is not available

Thanks for getting back to me with those details Nigel. I've re-enabled the mailbox now - can you let me know if that's been successful at your end? 

 

Tom

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Tom_F
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Re: mailbox is not available

Thanks for letting me know it's sorted now Nigel. If you encounter any more issues please don't hesitate to give us another shout.

 

Tom

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