on 19-02-2022 20:08
Dear Virgin
I would like your assistance, I had a virgin media account for years until i moved out of the virgin area 5 years ago. The two email. accounts attached have remained active and still get emails. I think this account has been compromised and i would like to delete these accounts but i can’t log on as i don’t have a virginmedia account!
Is there anyway i can ask these emails accounts to be deactivated?i can provide details to official sites if required.
thank you
Answered! Go to Answer
on 19-02-2022 20:28
@notherelong1 The VM Forum Team should be able to help you with this when they reach this thread in due course.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 19-02-2022 20:28
@notherelong1 The VM Forum Team should be able to help you with this when they reach this thread in due course.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 20-02-2022 08:50
Thank you for your post.
I am going to send you a private message so I can locate your former account and look into this further for you.
Please look out for the purple envelope in the top right of the page and pop me a reply when you can.
Vikki - Forum Team
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