on 12-08-2021 08:43
Outlook will not connect to imap.virginmedia.com. Have resset pw and un but still nothing. Deleted account and now it wont set up as it gives the imap error message. Any ideas please
on 13-08-2021 08:56
Hi Ellarose2
Thanks for posting. My apologies for the email issue.
I will PM you now to try and sort this out
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 13-08-2021 11:15
Hi Ellarose2/Malcolm
Thanks for joining me on PM
Just to update the thread, the email address mailbox was enabled and all now working.
Any further issues just pop us a post on here and we'll be happy to help
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill