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how to move contacts ( when changing email from ntlworld) to another provider

Tuning in

My ntlworld account has been hacked and used to try to scam my contacts.  As a result (and after much pain!) I'm moving to another provider.  I have spent some days sorting my old to new emails, but I do not know where my contacts are stored/linked.  Are they part of my ntlworld account and if so how can I export them?

Any help gratefully received thanks


Very Insightful Person
Very Insightful Person

How to manage my email account | Virgin Media Help  Scroll down to the 

How to use email address book at the top of your screen section


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Many thanks!

Forum Team (Retired)
Forum Team (Retired)

Hi there MP33,

Thanks for your post and welcome to the community.

Many apologies for the issues faced, can I ask do you still have an active account with the email?



I do but I'll be closing it as soon as I'm sure all my contacts know and have changed things, as I know I was hacked via Virgin/ntlworld  (They are the only ones with a certain spelling that the hackers used!)