on 11-08-2022 09:04
I quite like one of the recent changes to the opening screen to email in that I can easily choose which email address / account I want to open (though if VM hadn't cocked up the account last year I wouldn't have needed a secondary email address and suffered huge business inconvenience). But since then it persistently times out after a reasonably short time so I have to keep logging back in during the day while I am working; previously it just stayed open throughout the day. Is this an issue that shouldn't be here, or has an arbitrary time out period been applied? If the latter, how can I change it?
Answered! Go to Answer
11-08-2022 13:24 - edited 11-08-2022 13:27
@stigemat wrote:how can I change it?
In your VM webmail account
Coenoby
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11-08-2022 13:24 - edited 11-08-2022 13:27
@stigemat wrote:how can I change it?
In your VM webmail account
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 12-08-2022 13:30
Hi stigemat,
Thanks for posting on our community forums. Can we ask if you were able to resolve this issue, with the advice @coenoby gave?
Please let us know so we can assist you further.
Kind regards Jodi.
on 12-09-2022 11:14
on 13-09-2022 11:58
Hey stigemat, thank you for letting us know this and we are happy to hear it has been resolved.
Please do feel free to reach out if you need anything in the near future. Thanks
Matt - Forum Team
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