Menu
Reply
ajnorth
  • 5
  • 0
  • 0
Tuning in
500 Views
Message 1 of 10
Flag for a moderator

how can I delete my virgin.net email?

Hi, I have a very old virgin.net email address that I want to delete because all I get from it now is spam, but I can't find any way of deleting it?

I haven't been a virgin customer for many years and just had the email address going.

Hope someone can help.

Tags (2)
0 Kudos
Reply
Graham_A
  • 19.09K
  • 2.71K
  • 8.02K
Very Insightful Person
Very Insightful Person
492 Views
Message 2 of 10
Flag for a moderator

Re: how can I delete my virgin.net email?


@ajnorth wrote:

Hi, I have a very old virgin.net email address that I want to delete because all I get from it now is spam, but I can't find any way of deleting it?

I haven't been a virgin customer for many years and just had the email address going.

Hope someone can help.


You won't be able to delete it yourself but the VM Forum Team should be able to get this done for you when they reach this thread in a day or so.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

ajnorth
  • 5
  • 0
  • 0
Tuning in
486 Views
Message 3 of 10
Flag for a moderator

Re: how can I delete my virgin.net email?

Thank you Graham

0 Kudos
Reply
Steven_L
  • 10.67K
  • 650
  • 1.09K
Forum Team
Forum Team
450 Views
Message 4 of 10
Flag for a moderator

Re: how can I delete my virgin.net email?

Hey @ajnorth,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I'm sorry to hear that you're getting spam for one of your former email addresses from us, I would be able to get a ticket raised with our support team to get this email address deleted from our system, I will however need to take some details via private message, please look out for this message and we can get started.

Regards,

Steven_L

0 Kudos
Reply
ajnorth
  • 5
  • 0
  • 0
Tuning in
368 Views
Message 5 of 10
Flag for a moderator

Re: how can I delete my virgin.net email?

Hi Steve

Can you come back to me on this please.

Thanks

0 Kudos
Reply
Steven_L
  • 10.67K
  • 650
  • 1.09K
Forum Team
Forum Team
331 Views
Message 6 of 10
Flag for a moderator

Re: how can I delete my virgin.net email?

Thanks for coming back to me @ajnorth, I have been off on annual leave since you last posted. So I apologise for the delays in getting back to you. 

This has now been  raised this with our IT support team to have the address deleted and I will be in touch as soon as I have any further updates on this.

Regards,

Steven_L

 

ajnorth
  • 5
  • 0
  • 0
Tuning in
318 Views
Message 7 of 10
Flag for a moderator

Re: how can I delete my virgin.net email?

Great, thanks Steven!

0 Kudos
Reply
Tom_W1
  • 3.33K
  • 179
  • 319
Forum Team
Forum Team
293 Views
Message 8 of 10
Flag for a moderator

Re: how can I delete my virgin.net email?

Hi @ajnorth - you're very welcome, we'll keep in touch on this.

Many thanks

Tom_W
0 Kudos
Reply
ajnorth
  • 5
  • 0
  • 0
Tuning in
195 Views
Message 9 of 10
Flag for a moderator

Re: how can I delete my virgin.net email?

Hi I still want this email address deleted! can anyone help me please??

Thank you.

0 Kudos
Reply
Travis_M
  • 4.17K
  • 149
  • 301
Forum Team
Forum Team
183 Views
Message 10 of 10
Flag for a moderator

Re: how can I delete my virgin.net email?

Hi @ajnorth

 

Thanks for your reply!

 

I'm going to drop you a private message now to collect a few details and provide you with an update on this. Please keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply