on 24-02-2023 21:24
hi i had been a customer since the old telewest days and had a blueyonder email address, i have left virgin now as when u moved it wasn't able to be installed where i live now so my email isn't with an active account.
it still worked, but recently it got hacked so now as no longer a customer my access to change password is gone, its been sending malicious emails out and so i want to get the email closed how do i do this please?
it's [MOD EDIT: Personal details]
thank you
Martin
on 26-02-2023 11:10
Welcome back to the community forums
Sorry to hear that your older email has not been deleted yet and has caused some concern. Please join me on private message so I can locate your account and pass any necessary account security. You can see your private messages at the top of the page, in the envelope icon.