I can't access the Virgin Media site so I think that must mean his emails are lost forever but hey ho. Thank you for helping with this - I thought I'd lost the plot!!
Glad to be of help.
However, before you give up on importing your husband's VM emails to his Gmail account - what error message is coming up when you try accessing the account via the VM website?
If it's "Mail account not available" it may mean the account is locked and not yet deleted.
If that's what you are seeing you could try unlocking it by resetting the password.
VM have changed the way you reset the password on secondary email accounts and I am not sure the new process will work on email accounts that are no longer linked to a live broadband account but try it anyway.
Provided you know the existing password you (or your husband) can try signing into the "My Virgin Media" account for that secondary email account. All VM email accounts including secondary accounts now have their own My Virgin Media account.
Sign in from here https://my.virginmedia.com/home/signIn with the email address and existing password of your husband's VM email account. That should take you to the relevant "My Virgin Media" account for his email address.
Then navigate to the "Account details" page by clicking on the "Account settings" tab and then you'll see the "Account details" tab. Scroll down that page and you will see a place to edit the password. Change it to a completely new password and leave it 30 minutes before trying to access the email account again - via Gmail or the VM website.
It's a bit of a long shot but worth a try. 😉
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