on 06-07-2021 10:34
email not working
on 06-07-2021 10:39
hi
i keep getting this message on my email:
Your mailbox is not available at the moment.
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.
If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.
on 07-07-2021 10:39
Hello philydude1
Thanks for your post
Sorry this has happened
Can I please ask a few questions
Do you still have active service with us
Are you able to view mails through a Client like Outlook etc
What doe the email end in?
Gareth_L
on 07-07-2021 14:32
Same issue. If you find a work around please share. I’m trying a POP account to save the data.
on 08-07-2021 10:41
Hi philydude1
Just letting you know we are still here if you need help
Gareth_L
on 14-07-2021 09:48
Hi
resolved my issue just changed password and then logged back in all fine now. 👍
on 14-07-2021 10:52
Hi philydude1
Thanks for coming back to us - I am glad the email issue is resolved 🙂
Please do pop us a post should you need help in the furure
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill