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email throttled/dribbling in

paanibay
Tuning in

I receive email for work purposes which can include 30 or more emails sent at one time. This has recently not been a problem however since the beginning of the month they have stopped coming through in a timely manner. Some are delivered at the time others can be delivered hours/days later.

The sender says everything good their end and I have added a gmail forward address and they are coming through alright. If there anyway of stating the sending address should not be throttled? Who do I speak too?  I have a blueyonder address.

Thanks

22 REPLIES 22

Thank you for letting us know paanibay.

We'll feed this back to the Internet Security Team to see if they have any more answers as to what may be causing this.

As soon as I have an update on this, I will let you know.

Thanks for your ongoing patience.

Beth

Beth_G
Forum Team
Forum Team

Hi paanibay.

Hope you're well!

Our IT Teams have now confirmed the issue to be resolved. Can you please let us know if you are still receiving delayed emails?

Thank you

Beth

I attach an analysis of an email delayed 2 hours last night. I also know that two emails sent at the same time 00:33 today have still not arrived.

Delayed.jpg