on 25-03-2022 10:58
I receive email for work purposes which can include 30 or more emails sent at one time. This has recently not been a problem however since the beginning of the month they have stopped coming through in a timely manner. Some are delivered at the time others can be delivered hours/days later.
The sender says everything good their end and I have added a gmail forward address and they are coming through alright. If there anyway of stating the sending address should not be throttled? Who do I speak too? I have a blueyonder address.
Thanks
on 06-04-2022 14:17
Thank you for letting us know paanibay.
We'll feed this back to the Internet Security Team to see if they have any more answers as to what may be causing this.
As soon as I have an update on this, I will let you know.
Thanks for your ongoing patience.
on 19-04-2022 09:17
Hi paanibay.
Hope you're well!
Our IT Teams have now confirmed the issue to be resolved. Can you please let us know if you are still receiving delayed emails?
Thank you
on 19-04-2022 09:28
I attach an analysis of an email delayed 2 hours last night. I also know that two emails sent at the same time 00:33 today have still not arrived.