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email problems

shoshana
Joining in

I can get my emails on virgin media but it says server error after a while when i try to send. Won't download emails via Thunderbird on PC, though says it is connecting to server (the little circle then just keeps going round and round without an actual error message). Meanwhile my Samsung tablet has managed to download some emails but not all the oens showing on the virgin media web app. The last one I can see there is from 11:12, web app has had two more since, one just now at 12.03.

1 REPLY 1

Beth_G
Forum Team
Forum Team

Hi shoshana,

Thanks for your post - sorry to hear you're struggling to access your emails via Thunderbird Mail.

Have you ensured that your APP password settings are all up to date and correct from Thunderbird Mail itself?

I'd recommend removing your email account from Thunderbird Mail and readding it again if possible.

Keep us posted

Beth